Ruth's Automotive 261 New Karner Road, Albany, NY 12205

"Ruth's Automotive has great service and very friendly and knowledgeable staff who helped me purchase cost-effective accessories for my truck. I highly recommend this family business that has been in operation since 1968 for all your truck accessory, service, and repair needs!"

"Gonna pay more than a chain shop but they've got years of experience and care to do it right."

"Ordered tonneau cover with a deposit. Received a text a couple of days later that is hard to find the latching system ordered and they would get back to me asap to let me know status. Over the next week or more I called three times and left voice messages with a request for call back, no response. I had to stop by in person to find the older model wasn’t easily found. I up graded to the newer model and was told two day delivery then install. Over a week later once again I had to check in person for response After paying for install I found it was leaking and returned, was again told they would call when they could get me in for a fix it. Another week later I returned in person again. They applied some silicone. Still leaking. Not happy."

"They charged me $1,200 for a thermostat my car didn't even need. Also had my car for 3 weeks for some reason and never once called me to tell me it was done or provide any updates.The worst garage I have ever been to by far. Do not go here."

"Had a coolant leak and Paul and his team took the time to diagnose the problem, take the time to explain everything to me, and kept me informed of the progress and timeline. It's a family run business and I appreciate the courtesy they show their customers and the good work they do. Definitely will be back for regular maintenance."