Chalet Inn

"The rooms are nothing fancy BUT we had a spa tub that was big enough for 2 and it was clean.. we didn't stay in the room much anyway ..nice view and is a short 1/2 mile walk into towm.We will be back.. oh and go eat at SUN DINER! (Not sunliner diner)"

"Secluded Space with a View! (Our experience in May 23') Our room was so clean, spacious, quiet, and comfortable! When you walk in, you are greeted by a fireplace (not needed in May, but we def would have used in winter) and a couch with coffee table. Walk a good amount of feet over, there's a slightly separated sleeping area and tv...not to mention the amazing, breathtaking view of the smokey mountains. There's also a door that let's you walk outside to the large yard! Everything was comfortable, we slept well, the couch was utilized for planning our day. We also relaxed with our desserts watching TV, plenty of channels for unwinding (I believe we watched crime tv?) Btw, there's a pullout bed in the couch if needed. This place was so CLEAN, I only wish the bathroom was built a little different, as the toilet is against the door. Everywhere is walkable in Gatlinburg, plus you have great restaurants, the national park, and Ober Mountain feet away! Tons of touristy things to do, and public transport if needed. *Main building is down the road, they let you park there during the day if needed. This is where you will find staff and check in (not the chalet). Tip: ALWAYS ASK WHERE TO PARK AND HANG THE PARKING PASS AT ALL TIMES, THEY TAKE TOWING SERIOUSLY IN GATLINBURG (no joke, there's even a youtube channel for it)."

"Worst place we have ever stayed at!! The room had a weird smell, the shower had nasty black stuff coming out of the drain. The worst part was getting woke up super early in the morning by water coming out of the ceiling because the roof was leaking. We called the front desk and told them about it and no one showed up to check it out so we took a video of it, just to get told that the manger will call us and we never received a call. I have called multiple times trying to talk to the manager but it’s like they refuse to contact us. So we had to check out early to find another hotel. I wouldn’t recommend this place to anyone."

"This is a motel I just recently stayed in. Pros: Best price for value in Gatlinburg, great view from window, room service is very good. Served as a good place to shower and sleep if your main plans are to be exploring the town and not really spending much time in the room Cons: pics from website look nothing like our actual room, multiple bugs found in room, fireplace depicted is fake, on top of a huge hill you have to hike up to get there from the main strip, heater smelled really bad from not having been turned on in a while"

"An outdated hotel that was probably the go to place in its day. The bed was comfortable and the room clean, but long overdue for improvements. They eliminated the staff at the check in desk and so you have to check in at the Econo Lodge at the bottom of the hill. The room was terribly musty when we got there. The shower didn’t work and upon reporting it at check in the manger(?) gave an insincere apology and said they’d look at it. Don’t go by the stock photos, they make it out to be far better than it is. We wouldn’t stay again, but we’ve stayed at worse."