OAK + FORT,

630 Old Country Road, Garden City, NY 11530

"I would like to share my positive experience. Cortney (I hope I have her name right, she is tall and beautiful) an employee at the Roosevelt Field Mall Fort & Oak epitomizes what wonderful customer service is. She is welcoming, helpful and upon my return a week later remembered me and what I bought. She is 100% present with all the customers who come through the door. It is very refreshing and I hope she is appreciated."

"Terrible customer service here!!! Everyone i went up was annoyed when I asked a question. I asked to speak to the manager and her attitude was the worst of them all! I would literally rather waste my money attempting to shop online, even with all the returns, as opposed to buying things from this store. Lack of customer service will destroy loyal customers!"

"My first experience shopping at Oak + Fort and I will def be shopping here again! I went over thanksgiving weekend and my experience was elevated by Jason who helped me with explaining the sales, double checked stock for my size, and was super friendly!"

"Amazing! First time in this store and was immediately helped by lovely Courtney. She was so kind and helped me so much. Very fast and easy customer service. Would definitely continue shopping there and recommended to others! ❤️"

"Love their products but the review is for this location only. Been coming here for years and always had good experiences with the staffs. But when I went recently, one of the staffs was nasty. Currently there is a sale going on and it's clearly stats that it's 50% off the sale prices. Even shows the reduction prices on paper all over the store. I bought two items and they send the receipt to your email. One item was 50% off sale price, the other piece wasn't. Some sketchy prices were marked. Went straight back and the staff just seemed annoyed and lazy to do any transactions. She told me the 50% sale was from the original price, which clearly wasn't. I complained and she didn't seem to care and told me to deal with it with the company and their marketing. So disappointed with her response and how she handled it."