Peach Couture 63 Austin Boulevard, Commack, NY 11725

"Ordered a 8.4 oz box of dark chocolates for a chriatmas gift and received a 6.1 oz box of regular chocolates leftover from the mother's day stock... smaller heart shaped box, not the rectangular larger Christmas box that I ordered..."

"Awful customer service. First of all, they charge your card in full before the ship any items, so if something is out of stock or backordered, you have to deal with trying to get customer service to refund you. I placed an order in April and FINALLY after 5-6 attempts, my card was refunded in JUNE for items that never shipped. I called and talked with someone 3 times and they kept saying "they will get to it" and I also left voicemails and emails with no response. In terms of the items I did receive, only 1 out of the 4 bags had a tag on them so they couldn't even be given as gifts. When I called to ask about the tags, I was told they would ship them to me to adhere, but of course, that never happened. Lots of stress for things that aren't even worth it. Don't bother."

"I wish I saw reviews before ordering. I got sent the wrong items and paid expedited shipping to have here before Christmas. Their process wants me to pay shipping to return the items even though it was their error. Their customer service is terrible - hard to get anyone to respond. Will update if I ever get resolved. Will be contacting my credit card company to dispute"

"I bought a box of Harry & David chocolate truffles from them through walmart.com, received everything completely melted. Contacted their support on the phone, they asked to send pictures of the package. I sent them the pics, several days passed, I contacted them again, but I never heard back from them. Do not trust or buy anything from them."

"Peach Couture has nice scarves, hats, gloves, etc at great prices BUT it takes forever to get your items and customer service is almost not existent. I placed an order on Nov. 26th and didn't receive it until Dec 15th. I live less than 50 miles away! I received an email that the package was shipped Dec. 2nd, but UPS tracking showed that only a label was printed. I called customer service a couple of times during hours listed and had to leave a message. Of course, no return call so I sent an email. Response was that order is processing. Well, which is it?? Not the first time I've had problems getting my order. Will have to think twice about ordering from Peach Couture again."