Costco Wholesale

"My experience has been great. Well kept parking lot, great prices for groceries, and gas is damn cheap. Keep it up Costco!"

"We occasionally travel across the border to explore the diverse range of products available that we don't find back home. Each visit reveals something new and interesting, which is a big part of the appeal. The staff members we interact with are always friendly and welcoming, adding a personal touch to our shopping experience. However, it's worth noting that the place is perpetually bustling with activity, often resulting in long lineups. Despite the crowds, the variety and the warmth of the staff make the trip worthwhile."

"I just spent eleven hours waiting for service at the tire center on a warranty issue as a walk-in. I was told (repeatedly) that they had too many reservations in the way and they kept pushing my car and two others back while they took the reservations. At several points they were down to one car, but made me sit and wait until the entire store was empty and everything was locked. To be fair, they were still there, working on the three walk-in cars, but really? No estimate on the amount of time it would take cost me an entire day (surprise PTO), and a whole bunch of good will. I have removed the auto-renew function on my membership. It expires in June and I will not be renewing. Management needs to review the number of reservations they allow in a day and consider hiring more people to cover their customers. While at the store (early) I attempted to purchase half a dozen blueberry muffins (would be a dozen meals for me) and was told they only sell them in buy one, get one, made no attempt to go back to that section of the store to get a second (unnecessary) box for me. When I said I wouldn't take the one I had, they walked the rejected box back to baked goods. They could have gone to get a second box for me, but that didn't occur to them. I spent a bunch of money on infrastructure while I waited. I also picked up and looked through the catalog of stuff, the cruise and travel brochure, and the auto buying services. I also looked at home renovations. I need flooring for my attic. After this experience, Costco will not be getting any more of my money. To the gas station attendant's credit, I was the last customer at 9:35, but that's because I got there just as they were closing shop, after arriving at the store around 10:45am this morning. Most expensive gas fill-up ever. Going to BJ's after this. Ridiculous."

"Couldn’t be more disappointed with my experience with the tire center. Ordered 4 for my wife’s Jeep. Was told we would be notified when they were in, we weren’t. Reached out to learn they had been there a week. Tried to schedule an appointment and was told they were scheduling a month out. Being December that wasn’t going to work. Tried calling the tire center multiple times but they don’t answer the phone. Called administration and was told “it’s noisy there and they’re working on cars”. Asked to have someone call us when they could. Got a call the next day and was told to drop it off, that they would fit it in. Dropped it off the following day when they opened. Got a call that night telling us they couldn’t get to it nor could they say when they could. Told us to come pick it up and drop it off the next day. Went back and picked up my wife’s Jeep and the tires, going to pay to have someone else install them even though we already paid Costco to do that. They couldn’t care less and left my wife to haul the tires across the parking lot to my truck. People were rude and unhelpful. Based on what I see now for reviews of Costco Tire Centers our experience was certainly not unique. Very surprised and disappointed. Have never had a bad experience at Costco, I love the place but now have a very bad taste in my mouth and still need to go somewhere else and pay a couple hundred dollars to do what Costco was paid to do. Complete garbage from start to finish. Avoid at all cost."