Geek Squad
1585 Niagara Falls Boulevard, Amherst, NY 14228
About Us
Geek Squad is a technology institution located at 1585 Niagara Falls Boulevard in Amherst, New York. Our Geek Squad Agents are experts in all things tech and are ready to help with any issues you may have. Whether you need help with installation, repair, or setup, we've got you covered.
Our Total Tech Support membership is dedicated to supporting all the technology in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for adding new tech or appliances.
We offer same-day repair services for Samsung and Apple devices, as well as computer, tablet, and TV setup and repair. Our experts can also help bring your smart home to life with the installation of various smart devices.
Geek Squad provides repair and installation services for a wide range of products, including computers, appliances, TVs, cameras, and gaming consoles. Our Agents are available 24/7, 365 days a year, both online and in-store at Best Buy locations.
Whether you need your TV mounted, appliance repaired, or cell phone fixed, Geek Squad is here to help. Schedule a consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your tech and stay up-to-date on the latest innovations.
With Geek Squad Protection, your tech will stay working like new beyond the manufacturer's warranty. Trust Geek Squad for all your tech needs and discover the latest in technology with our expert advice and services.
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Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
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Contact Us
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Reviews
"Very difficult to get someone on the phone or make an appt. Once you get somebody, they seem to be very knowledgeable."
"Tried 3 times to have them install a screen protector on my phone, just to have 3 screen protectors replaced after they were completely ruined. Then I tried to have my laptop repaired, and I'M A TOTALTECH MEMBER, so I was hoping I'd get some actual customer care, well that was extremely misplaced hope. They will fail at everything they do."
"Super expensive to fix your TV. You might as well buy a new one but the girl on the phone did tell me that so at least they weren’t just trying to rip me off."
"The store has a great variety and knowledgeable employees. The only thing that bothers me is when you call to set up an appointment and they tell you, you are covered under the protection plan. Really you are not! Once you get there the people are like no this isn't covered. You wasted your time and their time. It's very frustrating! Not to mention nothing is basically covered under that plan!"
"Just wanted to say how extremely helpful Steve and Victor were today while installing my new TV. Did not leave until I was able “ to prove” I was able to manage all the controls. Being a “senior citizen” I appreciated the patience and polite attitudes. Eileen Murphy"
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