McDonald's
3869 New York 31, Liverpool, NY 13090
Hours open
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM
Sunday:
6:00 AM - 11:00 PM
Photos
Location & Phone number
3869 NY-31, Liverpool, NY 13090, United States
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 3869 New York 31, New York, United States. Our Terms and Conditions have recently changed, so please review them before ordering. You can now conveniently order and pay through our Mobile Order & Pay app on iOS or Android, and pick up your food at the store. We also offer McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates. Make sure to enable location services on our app for all available features. Payment options include Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Our priority is the health and safety of our employees and customers, especially during COVID-19. We offer free WiFi at select locations and have been serving quality food since 1954. Visit us for breakfast, burgers, McCafé coffee, and more. Check our website or app for operating hours and special deals. Join us at McDonald's for a delicious and convenient dining experience!"
Reviews
"Absolutely awful employees. Absolutely zero help at the register. Stand there and finally a girl approaches and gets mad that she had to cash me out because she’s “on break”. This is not the first time I’ve had a problem here, it’s almost every time whether it’s employee interaction or food quality. If my daughter and her friends didn’t want to eat here, I’d never return. Try taking a page from the chick fil a playbook where they actually value their customers."
"Every time I go my fries are cold and stale. It wouldn’t be such a problem if it was every now and then but it’s not. The chicken was raw and I only got 1 tiny pickle on the bottom bun on my double cheeseburger."
"This location constantly has problems. Been going here 14+ years. Tonight was the last straw. Waited 10 mins in a drive thru that only had one car in front of us. The lobby was also empty except for an old couple. By time they answered their headset to take our order, 8 other cars had pulled in between behind me and next to me in the other lane, that had previously been empty. 4 other cars got answered in the other lane before me. Finally got to the window. Was told an incorrect amount for the total, and when I questioned it they blatantly lied and said it was tax. I get my receipt back. They rounded my total up for the Ronald donation, when I never said I wanted that. FRAUD. Also had to pull to the second window to wait yet again. For 2 fountain drinks. That’s all we ordered. Just a couple months ago I heard a manager at the drive thru window yelling at the rest of the staff and telling them to stop doing DRUGS at work on break. I now see why and that the problem has yet to be fixed."
"This was literally the worst McDonald's I have ever gone to. I usually don't even go to Mickey Ds but my daughter was hungry and I figured okay, it'll be quick n it's right was I was at. I had ordered at 2:08pm and didn't receive the food until 2:23pm. Seriously!!!! This is a fast food joint. If you can serve people quicker than that....than really you should just have waitresses and change the name because this isn't a fast food place. Horrible!!!!"
"Great at getting my order correct all the time without missing any items other than napkins but wouldn't serve me breakfast when I was in line waiting. Then, when it was my time to order, the outside menu changed and said they couldn't serve me breakfast. I was waiting already 7 mins. This store needs a staff meeting about customer service. That's why I rate it a 3."
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