Court Travel Ltd

"Working with Laura Cole for our trip to Portugal was a fantastic experience. She gave us peace of mind during the planning experience and our trip truly exceeded our expectations. We will certainly book through Court Travel again."

"Just a shout out to our wonderful travel agent, Laura Cole of Court Travel. We are looking so forward to our upcoming trip to Hawaii. Laura graciously took three hours of her Saturday last week, to fit our schedule, and meet with my family to deliver our iteniary. She thoroughly reviewed the details of our flights, resort accommodations, excursion details as well as answering the questions that we had. She is very detail oriented which makes her perfect for her profession. It is relaxing to know she is available, 24/7, by phone should we have any questions or need assistance while we are in Hawaii. Laura and Court Travel have made our entire experience thus far an awesome one. Can’t wait to share our pictures when we return. Thank you Laura Cole and Court Travel, you are AWESOME!!!"

"My Girlfriend and I have traveled through all of England, Ireland, As well as the Dominican with this Company (Laura Cole) in our experiences we have had absolutely excellent service and very competitive pricing (Thanks Laura!) We have not once had a bad experience and we just finished booking another one! (Through Laura Cole) Also it is very noteworthy that this company is very “High end” if you will and I don’t recommend looking for a trip that you couldn’t afford, that being said we have not once gone over our budget that we set with (Laura Cole) and she ALWAYS finds the activities My Girlfriend and I look for! It’s very comforting, and reassuring to know when we travel we have such a caring, kind, and downright wholesome individual looking out for us on our travels (Laura Cole) if you can’t tell already we have had amazing service out of one spectacular person and are certainly proud to show it! If you are looking to travel abroad WE recommend Laura Cole!"

"My boyfriend and I have worked with Laura Cole several times to plan our vacations out of the country. She has been absolutely wonderful! She goes above and beyond to give us what we ask for within our budget and gives us incrediable options with the tours and excursions we can chose to partake in. She is very prompt with sending us our options and is very up front about the cost and her suggestions. She planned our 10 day trip to London/Ireland at which we hotel hopped in different cities around every 2 days, at every hotel it was incrediably smooth as she had made our reservation plus called the week before we arrived to confirm our reservation as well as send us with vouchers. It was beyond perfection! She is a pleasure to work with. I have recommended her to all of our friends and family and they have used her as well. We all love Court Travel and definitely Laura Cole! She plans a stupendous vacation. We would choose no one else to plan our vacations! Thank you for everything Laura Cole!"

"NOT PROFESSIONAL - ABSOLUTELY HORRIBLE EXPERIENCE. I thought working with Court Travel (Laura Cole) would alleviate the stress involved with planning my honeymoon. I engaged Laura to help plan our two week trip to India and the Maldives. From the start to finish Laura did not listen to the feedback we provided on our desired itinerary - I got the feeling she was planning what SHE imagined for her honeymoon, not mine. I told her on numerous occasions we wanted more outdoors / active activities to fill the days. She came back with itineraries packed with tours of religious monuments and culinary experiences...not what we asked for. To make matters worse, her first itinerary was ~$5,000 over our budget - she was very offensive in how she handled the entire situation stating "Court Travel is a luxury travel agency and can't accommodate travelers like you". (Keep in mind she also booked us at a ~$2,000 per night all-inclusive resort for 6 days in the Maldives...so her comment made zero sense). This was after we both agreed on the budget AND subsequently agreed to go over our allocated budget for the Maldives portion of the trip. The most unprofessional part of the entire experience was when I asked her to provide additional detail on how she was pricing our trip. I spent 15 minutes googling her flight pricing and hotel accommodations and found she was charging a surplus of multiple hundreds of dollars per flight / per night over what you could easily find online. When I asked her why she was extremely defensive and refused to send the breakout in pricing and again, reverted to "Court Travel doesn't cater to budget travelers" response. I felt I wasn't asking for much considering it was my money we were spending and she was obviously trying to take advantage of us. To end our experience with Court Travel (Laura Cole) in the worst way possible - they decided to 'disengage' us 21 days before our flight left for Mumbai (keep in mind my wife and I also were getting married during this time). She said they were refused to complete the booking our trip because our budget was unrealistic and there was no longer enough time left to book the rest of the trip. I suggested to Laura that she refund my booking fee of $200 as a 'gesture of good faith' considering the tough spot she put me in - she refused and frankly seemed shocked I would even think to ask. All in all, I ended up paying $200 for Court Travel (Laura Cole) to send me a bunch of itinerary suggestions I didn't like and to leave me high and dry 21 days before I took off for half way around the world. She made me feel very uncomfortable and was unprofessional throughout the entire experience. My suggestion - don't waste your money and time with Court Travel (Laura Cole). My wife and I ended up booking our own trip last minute for 60% of the cost and had a fantastic time. My only regret is ever engaging Court Travel (Laura Cole) in the first place."