Monarch Behavioral Health Outpatient Office - Raleigh

"Horrible facility. Do not recommend. They will drop you for no reason. Their therapists quit randomly. They never pick up the phone. The front desk is rude and extremely unprofessional. They don’t care about their customers only money."

"Getting set up is horrible. No set appointments...you go to a chat room and wait and wait and wait. Who has that kind of time?! Discouraging to anyone looking for help."

"Honestly, this facility needs to be shut down. I never get calls to schedule with my med doctor, and they refuse to schedule on the spot. My last 2 therapy appt have been rescheduled for a month out. It's always being canceled the day of. The nurses are awful and rude. Don't try calling because you'll only get a call center that will email the nurses to call you, but you don't get called back. Honestly, I'm about to call the medical board."

"Horrible place to be seen. The therapist I saw reminded me of a busy friend that answers the phone at work only bc they know you’re going through something but they really aren’t listening. I would talk and felt like she wasn’t listening. The last appointment I went to I literally just aid stuff to see if she was listening. Then she would scramble to say something bc i stopped speaking. This was free though Medicaid and I still refuse to go back. They are just collecting checks there. Don’t go if you have real postpartum depression or even just need to talk to…"