WakeMed Urgent Care - Oberlin

"Horrible. Saw Christine Williams PA for a chronic sinus infection I’ve had since August (so over 4 months) and haven’t yet had a single doctor take me seriously. She told me to try Flonase and I told her I’ve used it consistently since the beginning. I’ve tried EVERY OTC known to man. She refuses to give me any steroid shot or any meds for that matter saying “it won’t do anything really and just upset your stomach.” Lady I can’t breathe !!! wasted my time and money and she didn’t listen to a single thing I said saying it was just a cold. NO Finally got in to see an ENT 3 days later and he put an endoscope down my nose and guess what? I have SEVERE adenoid hypertrophy from doctor’s submissing my chronic sinus problems as “just a cold.” I am potentially going to have to have surgery. Oh and wanna take a crack at what he prescribed me? STEROIDS This woman is borderline incompetent do not recommend"

"I am from out of state and developed symptoms of a rather intense ear infection. I went to urgent care as I felt it would be a faster approach to dealing with my issues than a visit to the ER. I was severely mistaken. I waited over two hours to be seen. Once I was taken to my exam room, the care I received was adequate. Flash forward a few hours and my ear drum has ruptured and is actively bleeding. Following instructions given to me earlier today, I called the care clinic and proceeded to wait on hold for 48 minutes. When I was finally responded to, the phone call lasted just long enough to tell me that the doctor was busy, and the clinic was closed. Of course it is. I can only hope that don't have to go to this facility at any time in the future. Side note. The PA did call me back after hours and talked me through things to try."

"I saw Sara Johnston at Urgent Care on Oberlin this morning. She was friendly, knowledgeable and thorough. I felt well cared for and confident that my diagnosed issue will resolve with the treatment she prescribed. Thank you, Sara!"

"Christmas Eve I received excellent service, kind, friendly staff, an efficient and friendly nurse and an attentive and helpful doctor. Everyone took time to listen and thoughtfully assessed my problem. The response was measured and very helpful. A+"

"I was just there recently to have a small piece of glass removed from my foot. One of the ladies at the front desk was very friendly, however, the female physician I saw (C.Glazer) was very cold, blunt and not very helpful…acted like she had somewhere else she’d rather be than there helping patients. I will likely not be returning because of the rude doc. Would not recommend, at least not her."