CVS Pharmacy 14600 Lawyers Road, Matthews, NC 28104

"Poor customer service in the pharmacy. Inept counter service. The front of the store is usually reliable but the pharmacy is typically unfriendly and unresponsive to concerns."

"I was suprised to see anything other than 5 starts. This pharmacy and front store have always gone out of their way to make sure me and my family get what we need. Each year when chosing benefits I only choose a pharmacy plan that will allow me to use CVS and this CVS in particular."

"The staff is so helpful, and I love CVS pharmacy .I came from another pharmacy and CVS employees are always willing to help. They are short staffed and go above and beyond. The staff is always hustling and doing their best."

"I always am treated like mud by the actual pharmacy personnel. The people on the floor are always pleasant. It’s as if they are trying to push your buttons so they can say “go somewhere else “ or I can say “I won’t be back!” The unprofessional attitude when ‘yelling’ the names of my medications across the pharmacy or my bday, or phone # or anything private actually. They absolutely do not care. I wish ANY other pharmacy was near me!"

"The pharmacist was extremely rude on the two occasions I used the pharmacy. I am a new customer, as my insurance company no long covers my former pharmacy. On both occasions she was rude, refusing to speak to me personally, instead barking at the person working the register. When I asked her a question directly she was snappy and short and incredibly rude. I will be taking my business elsewhere."