Hugh Chatham Health - Endocrinology 500 Chatham Medical Park, Elkin, NC 28621

"I loved my doctor and then I'm went from blue cross medicaid to wellcare medicaid now they refuse to see me.ans before this I had an appointment made for April and they said I didn't. You can never get a hold of anyone and I kept leaving messages about my medicine for over a month and nobody would call me back that is until I switched medicaid carrier and they only called me to say they can't take my insurance."

"I called for an appointment over 3 months ago. They told me to get a referral from my PCP, which I did. When I still had not received a call, I called them again. First, you do not actually talk to the office staff. You reach a call center and your message is passed along to the office staff. I left the message that my PCP had sent the referral and the date it was sent. I asked for someone to please call me to set up an appointment. It has been 3 months and I have still never received a call to make an appointment or to give me a reason why I may not be able to get an appointment in the near future. I am going to call one more time, but if I do not receive a return call within a timely manner, I will call another office. It will be in another town, since this one is the only one in my area. I have worked in the medical field for over 30 years before I retired 5 years ago , and I can assure you, this is not the way to treat a potential patient. It makes me wonder how they treat their current patients. I would not suggest this office to anyone."

"Meets all my health needs and a very courteous staff."

"I really like Shannon; she was very thoughtful and took care of my needs. However; her office staff would not return my calls and it took eight days for me to get my medicine."