Nationwide Insurance: Bill Layne Insurance Agency Inc.

"Two experiences this year. Homeowners claim, it took so long for an adjuster to speak to us that we gave up and paid for the project out of pocket before ever receiving communication. My mother passed away this year and we attempted to change our policies. We were told someone would reach out to us within 24 hours. No communication even after reaching back out to them. Terrible service. We decided at that point to switch to USAA. Discovered that the rates would hundreds of dollars cheaper within nearly double the coverage we were paying for with Nationwide. Sincerely, 20+ year loyal customer"

"I called and asked for a quote and they told within 24 hours. I’m still waiting to this day. I also gone inside and try to talk to someone but it sounds like they were having a bad day."

"Bill Layne insurance has been my agent for many years and has ALWAYS responded quickly to any auto or home claim I’ve had. Could not be more pleased with doing business with them. Would recommend his agency to anyone."

"Friendly and helpful staff. Makes it easy to do business. Always provides the best prices and coverage. Highly recommend!"

"They were willing to work with the money that me and my wife had and wasn,t demanding more. They gave us a good and above average coverage for low priceing."