Haven Smoke & Vape

"Excellent customer service. I had trouble with a recently purchased vape product that overheated. The store called the manufacturer and secured a replacement for me within minutes. Thanks for going above and beyond to resolve the issue."

"This shop is the best in Durham. It's clean, stocked and has great aesthetic. They have a great selection and a knowledgeable staff. Dom is the dude! He knew exactly what juice to recommend based on my preferences. 10/10 recommend"

"They sold me vape pen that needs special plug in cord.i keep calling no one ever answers.i have broken arm trying to get some relief. I can't even use pen. All the others are a standard size . No heads up on needing special plug in . If I could give no stars I would.its hard to drive with .y arm and I have to shift. It's very painful. Also I'm 67 on a very limited budget. How common this store is . Also had ppancreatic"

"I’ve been coming here loyally for years but recently the service and selection has seemed to go downhill. It is tough to find someone on staff who is knowledgeable about the products. I was also looking for a mint flavored juice and they acted like I asked for something really unreasonable that they’d never sell (even though I’d bought that flavor there before). I asked several times if they could restock it but it’s been several weeks so I finally went elsewhere and had no trouble finding many options. The staff is generally friendly and I’d love a reason to keep shopping there but there are now too many places with better prices, more products, and more helpful staff to justify it."

"The best smoke shop I have ever been to. Very kind, friendly, and knowledgeable staff. Prices are very fair. Highly recommend this place."