Natural Pet Supply 3135 Peoples Street, Johnson City, TN 37604

"Took my little dog in and they gladly help me fit him for a harness."

"Owners will go out of their way to help customers. All staff are friendly and helpful. We have taken our pets inside several times."

"I really loved this store, you can find everything you need for your pets here. The girls at the store were very helpful. I am definitely going back."

"Absolutely love this shop. On the smaller side, but almost guaranteed to have the odd yet essential item you’re after that nowhere else close by is as likely to have. It’s more a boutique/specialty item type store than a traditional, or big pet store. There’s a wonderful homemade treat section that is sold in bulk, or one of their flat price refillable containers. Some stuff can be a little high, but if you need it, & online is 2 days away; I call that a few bucks extra well spent. That said, they do try to offer a less expensive alternative for about everything from my experiences. Be it a smaller size, or alternative product. The staff is extremely knowledgeable about what they carry, how to get the most you can for your money/time. This store has been one my favorites for a long time, & will continue to be. The shop doesn’t stand alone though. It’s in the shopping center tucked back in the corner. Don’t let the small front fool you, they’re packed to the gills with some of the best products you’re gonna find locally anywhere. I’ve never got a bad recommendation from anyone working here, & have learned a good bit while talking to them.I’ve never had an issue with my family being along, quite the opposite in fact. There is a cat, or two that roams around the store. Not sure if they’re the owners, employees, or just shop cats, but they’re friendly. Although it may be against the grain so to speak, dogs are not allowed to be brought in. Once you get in you’ll see why, & logically it just makes sense. It’s not because of the cats.. Just the layout, types of items within mouths reach, & decor. It’s not a concrete floor, metal shelves store here. Don’t let the few bad reviews sour you."

"I bought a leash and harness for my new puppy. It was too small, so I returned it on the next business day for a bigger size. They didn’t have the next size up so I asked for a refund. They would not refund my money. The tags were in tact and I had the receipt. They would only give me a gift receipt. I could have ordered these products online but I wanted to support small businesses. Very disappointed with this management."