Keith Family YMCA 8100 Old Mallard Creek Road, Charlotte, NC 28262

"I’ve been to three different Y’s in the area, and this is my favorite. I really wanted to give five stars, but two things held me back. But please read to the end because there are positives. 1. I think it is unreasonable for half of the pool to be closed during water aerobics when the class doesn’t even take up but a fourth of the pool when they’re in session. With the physical therapy I have to do, I need to be able to walk down the stairs, and I take up about two feet of space around me. 2. EVERY staff member has been wonderful EXCEPT the water aerobics teacher that made a big deal of getting out of “her pool” when her class was in session. The life guard that was there at the time was nice and every other one I’ve come into contact with was wonderful. The pool manager was very nice to me and told me how to reserve lanes since I’m a nation wide member and can’t book online. Front staff have been great. It’s sad that one employee and experience can make someone feel attached. My suggestion is, if you travel, no matter what the pool schedule says, still call them before you come. You never know how each Y handles pool rules."

"I do like this Y for a home gym but the way they have scheduling with the basketball courts is unacceptable man. Stopping me midway through my workout just to let some kids run around after I JUST stepped on the court is so annoying. I understand there are circumstances where stuff is unpredictable but you guys have everything else written down on the board in the front. I’m thinking I have at least an hour to get shots up but 15 mins into it, here come these unprofessional counselors. It’s annoying. Have everything scheduled. And if it’s not on the schedule and there is people on the court, those people as a MEMBERS WHO PAY MONTHLY should NOT have to MOVE for campers when they have their OWN areas!"

"Great place for a swim, exercises, gym workout and many other sessions. Clean locker rooms, clean restrooms. Lifeguard on duty in swimming pool. Lot of parking. There is also a kids playground. Memberships required. Non members can enroll for a higher amount."