Walgreens Pharmacy 2184 Blowing Rock Road, Boone, NC 28607

"Been sitting in the drive thru with one car in front of me for about 15 minutes without moving. Over it"

"Took a good minute but they were helpful"

"Walked in today to find the pharmacy unexpectedly closed and that it would also be closed tomorrow, Saturday, both which are normal days. Sounds like a staffing issue. Any store like Walgreens should not have a single point of failure due such a critical customer need. The person I talked with said they might be on Sunday. My prescription cannot be transferred. I am now rethinking my move from another drug store with adequate staff."

"This pharmacy is the absolute worst!! Very poor customer service! If I could give a negative star I would. My husband and I have never dealt with such rude, unorganized, and just completely incompetent pharmacy staff. Everyone we dealt with over the course of 3-4 weeks had an attitude of that they shouldn’t be bothered. So many mistakes were made with my prescriptions. The first time, my PCP had escribed an Rx, but they claimed they never received it, so he resent the script a second time, and even hours later they claimed they still didn’t have it, so he sent it a third time and even had his nurse call the pharmacy to see what the issue was. While on the phone, one of the pharmacists’ “just magically” found the Rx and told the nurse that it “just wasn’t on my profile.” What does that even mean?? However, they said they would have it filled in the next few minutes, so my husband headed to the pharmacy for the 3rd time to pick it up. When he got there, he did not receive any type of apology, but was greeted by other very rude staff who said the Rx wasn’t filled yet. When it was FINALLY filled, it was after he got home that we realized they had filled the prescription with the WRONG DOSAGE and tried to argue with both my husband and the clinic that my PCP had sent it in for the dosage they filled. When all was said and done, 4 trips had been made to the pharmacy for ONE prescription! And every encounter with the pharmacy staff was met with such attitude, when they should have been nice or even apologetic, as they were the ones who constantly made mistakes. With every medication filled (even with the app, don’t use it, when they say your Rx is ready for pickup, do not trust it) there was some sort of mistake made on their end. Dealing with the Walgreens Pharmacy in Boone was an absolute nightmare and a headache. Needless to say, we will never go back!!!"

"The people at the pharmacy (I have interacted with 3 so far) are all so committed to helping me out. Figuring out insurance and going above and beyond in everything. Impressed."