Walgreens 2500 East Franklin Boulevard, Gastonia, NC 28056

"Called and spoke with a female pharmiscists for a refill. I'm traveling from another state. She found the script, which is in the Walgreens system, and said it would be ready the next morning. I called the next day to see if someone could pick it up for me and spoke with a male pharmacists. He said the script was a controlled substance and he had to have a new script from the Dr. I even gave him the Walgreens RX number. It is a schedule 3 controlled substance not a schedule 2 (opiods) and I have never had issues before. I told him I spoke with a female pharmacist the day before and he claimed he was the only one on duty and I must have been speaking with the call center. Did not know the call center could fill scripts. He appears to be a lazy liar. Especially since I called another Walgreens who got the info from the Walgreens out of state and filled it same day with no problem. Customer service does not exist here."

"The female pharmacist was rude and inconsiderate in the presence of the customer, Sunday, 11/26 11:10-11:40 stating to her female worker, “I don’t know why they have sick people, coming into the store!” I followed the instructions on the email lady! Wear a mask in the store. “At the time of your appointment, go to the testing pharmacy check-in counter inside the store.” I DON’T KNOW EITHER MS. PHARMACIST LADY! My test was negative by the way! I was a few minutes early, and it took her about 20-30 minutes, being the only customer at the back."

"This has to be the absolute worst Walgreens. Consistently had problems with the pharmacy. The only good thing at the pharmacy is Anette. Everyone else is rude. Sat in the drive through like to get my daughters eye drops for over 45 minutes and didn’t move once. I finally pulled out of line and took my daughter in with pink eye (was trying to avoid that). The same car had not moved from the window. I was informed they were waiting on their prescription to be filled. They should have them pull around. I will go to Publix from now on. They are far better."

"I've gotten my medication here for many years, but management has really been slipping the last 6 months. Hold times to speak with a pharmacist are routinely 25-55 minutes, so getting a prescription refilled becomes quite a chore. The app used to be effective, but now prescriptions just sit in pending until you carve out an hour of your day to call them and actually get it filled. Very frustrating experience that's encouraging me to go elsewhere for my medications."

"Worst pharmacy in NC! I have gotten wrong meds more than once, they "forget" to run my insurance the majority of the time, 2 months ago they had a medication dosage and how often wrong...the list is endless. The staff continues to blame the app when it's clearly the staff, the new pharmacist is there from cvs where she had problems before, now nothing but issues. I will yet again move my prescriptions to a different pharmacy! It's obvious they will just hire whoever walgreens needs to do better!"