Holiday Inn Express & Suites Charlotte North, an IHG Hotel 7230 Smith Corners Boulevard, Charlotte, NC 28269

"Stayed here for a few days while in town for work. Nice clean rooms. Very quiet at night. Nice breakfast setup in the morning that was well maintained. The location is good to being close to restaurants and shopping."

"Absolutely the best hotel experience we've ever had. Comfortable and quiet and a beautiful decor. Very classy place. Crystal at the desk was gracious and attentive."

"Hello, just want to leave my opinion. I stay here pretty much on the regular and not often do I leave a review but, here I go. Crystal at the front desk does an amazing job making sure we have what we need. She is always very nice and kind and always helpful when we have questions."

"ZERO. STARS. AWFUL. First, let’s start with, the whole building smelled like weed when I walked in. Next, THEY GAVE AWAY MY ROOMS. I am an IHG diamond elite member, and I called to reserve two rooms, with a conjoining door because I had 3 little ones weeks before my stay. Checking in, they give me two rooms, not connected or anything with my Little’s, doors away. Then, when I go to confront and fix my issue, they had already given away my rooms && tried to fault me! Saying I was supposed to not only book with IHG, but then I’m supposed to call back && confirm my rooms! What the hell!? Who calls to book, hangs up, and then calls again to confirm that I correctly booked a room!? Not only was the front not accommodating, they didn’t care. could only give me a “suite” - also known as a room with two queen beds. Next, we call because we spent time and money on this, no consideration or discount for the worst inconvenience. Next, we get in the room and one of my girls pulls a pill from under the dresser && there is trash all in here!!!! && TWO. COCKROACHES!! Terrible. Just terrible! I would never recommend this hotel. It has gone CRAZY downhill && should not be considered part of IHG. I’d drop this hotel in a heartbeat. Also, beware of MOLD! Happy Birthday to my 9year old btw. Ruined her birthday guys. Thanks."

"Hotel itself is fine but the walls and floors are very thin. A family was on the floor above us and the kids were running around and jumping and screaming at 6 am both days we were there. Sounded like they were about to come through the ceiling. Also lots of noise at night from other rooms. If you need quiet to sleep maybe don't stay here."