The Children's Place

"This place will literally do or say anything to keep from returning a product. Stand there long enough and they’ll eventually give in just to get you out of the store, but what a joke."

"I will literally never order from the store again. I ordered matching Christmas PJs for my children on November 22 it was supposed to be here by the 25th. I had to contact the shipping company because they lost the package and children’s place still won’t send me new PJs so I have them in time for our photo shoot and it said they won’t do anything till mid December which is pointless by then because the package would then get here right before Christmas. They are Unwilling to do anything to help solve the problem. It is a terrible first experience"

"The store is great its not to crowded or anything they dont have such a wide variety as if you were going to concord mills but prices are affordable."

"The store would not take back our new, unworn clothes with tags. Store policy dictates that clothes can be returned, without a receipt, for a size up or down. We didn't have a receipt because the clothes were Christmas gifts from Grammy. Unable to return the clothes for store credit OR exchange them for items of the same price, we opted to get the correct sizes. However, the store was out of our items. So, because the store didn't have inventory, we were out of luck and now stuck with three items to toss into the yard sale pile. The associate did suggest that Concord Mills would likely take them back for us, but she couldn't, I would have to drive there instead. It seems that if you shop at Children's Place, Concord Mills is the best option for returns and selection."

"Stay away. Take the extra drive to the concord mills location. The employees I've encountered here are rude and condescending. They lack customer service skills and won't help at all; I expect more from The Childrens Place."