Tienda Mi Pueblo 1408 Avondale Drive, Durham, NC 27701

"I’ve been coming for years and love their botanical selection but the customer service has progressively declined and I have recently had such a bad experience with a rude worker that I left everything in my basket and just walked out. I felt watched and followed which has never been my experienced before. When I asked a question about an item the worker responded with attitude, I was very taken aback as I was not being rude to them. At that point I informed them that I no longer needed their help and thanked them I returned my basket and items and left immediately. It’s been such a disheartening experience as I really liked this store and I don’t see myself coming back"

"I visit this botanica often and they've got such a wide selection of items. TIP: bring cash, they don't take cards! The employees are very helpful whenever I can't find something. And the prices are AMAZING! I always end up buying a lot there haha"

"They have a AMT machine that doesn’t charge you to get money out. Yes, no service fees and you wouldn’t ever know that it was in there if you didn’t go inside the store. They also have so of everything in there! You’d be surprised."

"The main issue I have is that they rounded my items up to the nearest dollar, $3.70 to $4 dollars on several candles and charged me a dollar more for 2 particular candles. Granted one candle was not labeled but the second one was so she should have caught it vs guessing and not correcting it. I should have noticed it also so i just took it a lesson to pay more attention if i ever go back. The items were great nonetheless candles burned for almost a week straight and staff was helpful. Just crazy how they did the pricing at check out."