Ms D's auto service
About the Business
Ms D's Auto Service is a trusted car repair institution located at 2309 Lowell Road in Gastonia, North Carolina. With years of experience and a team of skilled technicians, we provide top-notch automotive services to keep your vehicle running smoothly. From routine maintenance to major repairs, we handle it all with professionalism and efficiency. Visit us today and experience the quality service that sets us apart from the rest.
Photos
Location & Phone number
2309 Lowell Rd, Gastonia, NC 28054, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"DO NOT GO HERE. I HAD BAD WHEEL BEARINGS AND THESES PPL DIDNT EVEN TEST DRIVE MY VEHICLE. JUST PLUGGED MY TIRE FOR A NAIL AND SENT ME ON MY WAY. AND MS B is the most rude and inconsiderate being on this earth. THEY ARE RISKING LIVES ONE DAY AT AT TIME DO NOT GO THERE! No tell them the truth. You have no idea how far I've driven my car since then and I bet you the thousand dollars it cost to fit my vehicle that my car was absolutely not driven. Show me the video. You aren't honest and you are not to be trusted."
"Had a great experience, Tyler helped me get my set up. Made sure to help with my Catalytic Converter issue and get me set up for my inspection so I could pass."
"After repairs were made about a week later my vehicle had a rattle. I was told to drive it 500 miles. Long story short the driveshaft bolts going into the transmission were not installed to specs. The driveshaft was loose and rattling and damaged the underneath my car as it came out of the transmission and was also a direct response of the engine light coming on (I was told that the two werent related and they infact absolutely were). By the Grace of God the third bolt holding felt out in my driveway and not while driving. There was only 1 bolt holding it in when it was towed back. One of the ears that hold the bolt actually broke off. Not only was that in fact very very dangerous it could have caused further damage and possibly been fatal had it happened on the interstate. They acted as if it was a burden for them to have to repair it. I actually worked there at the time and decided to resign due to the lack (on their part) of caring that they could have possibly killed me. I may have worked there but I paid the same price as if anyone reading this would have and I feel like my life is just as important as anyone reading this. I had a clutch replaced and in order to get to it they had to remove the transmission and driveshaft."
"Went in for a brake inspection 26 July 2023. Informed front office that I know the front brakes are bad but need back checked also. After they “inspected”, was told I needed front pads + rotors and the drums only needed a “clean and adjust” per invoice photo. I’ve never heard of drums being cleaned or adjusted so I declined service. Seemed like it was not necessary. Front brakes were overpriced but I wanted them done ASAP so proceeded with service anyway. After work was complete, I kept hearing grinding and knew something was wrong. Took it to another mechanic and lo and behold— Ms D’s tech never even checked my drums. They were so hard to remove and so much brake dust came out when they were removed I KNOW they didn’t even check them to begin with. This could have been a serious problem, thankfully I got the issue fixed elsewhere. Just be aware of techs that are here cutting corners on brake inspections. edited to respond: Service was under a different name. Tina Lane"
"This is the only place I trust with my car. As a woman I am always being messed with at auto shops and this one does not mess with you. They are honest and effective, they don't overcharge you either. I love this place and would recommend to everybody I know"
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