Nissan Service

"Very disappointed with my recent service visit. I came in for a 15,000 mile maintenance check, specifically asked for a cabin filter change and Rock Hill performed other services not requested. When I discussed it with the service manager he said my money would be refunded for the service which I did not request.I did receive a check for the extra work I was billed for after 2 weeks and a second visit to the dealer reminding them that I had not received the check yet. I’m thankful they kept their word."

"Had to get a diagnostic test to confirm transmission is bad (2014 versa). quoted 159$ on phone. The 169$@ check out- then final price 191$? Nope, not cool. They fellow then said since I was quoted 159$ , he would charge me 169$. Waste of time. I bought the car new in 2014- got totally burned and paid sooooooo much. Come to find out the Versa is the worst car nissan has ever made. Several recalls and class action lawsuits."

"I had the car for two days and my brakes were squeaky. I took it back the service manager said that’s normal all cars do that and it will go away. It is so much worse now and super loud and embarrassing. The service manager did not help me and the salesman was even worse. I would not recommend buying a car from here unless you want to be LIED to! I would state their names but I am afraid they would do something, please RUN! FAST! No need sending me the fake response of : Sherry, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation."

"My service experience was exceptional primarily due to the detail attentiveness of my service Rep., Merna. She keeps me informed every step of the way, listens to my concerns, and follows through on assuring everything is handled and info relayed to the technicians."

"Keith and Trent were awesome. They both helped us pick out our new car. I would definitely recommend going to Rock Hill Nissan for your next car purchase."