Rock Hill Automotive,

1501 E Main St, Rock Hill, SC 29730, United States

"I was traveling through the area when my car shut down into “limp mode” due to electrical system problems. I was basically stranded; hours away from home and still an hour away from my destination. I was able to drive to Rock Hill Automotive - in 1st gear only - from the interstate. Even though they were extremely busy that day and said it wasn’t likely that they could get to my car until the next day, they interrupted what they were doing to at least diagnose my car problems. Once they knew what caused the issue, they ordered parts and made the needed repairs. They were kind, understanding, and professional…and they definitely went “the extra mile” to get me back on the road that same day. What a blessing!"

"This is my second visit and I will continue coming back! They are friendly, professional, and honest. My only suggestion for improvement would be to offer a shuttle service. However, I live locally, so I have been able to manage with Uber to drop off and pick up my car."

"There was smoke coming out from under my car hood and my heat gauge was nearly maxed out. I limped to this location as it was just off interstate and convenient. All the guys I spoke to were very friendly, seemed knowledgeable and offered immediate help. My car was roadworthy within 3 hours. I would highly recommend this business!"

"The entire staff at rock hill automotive was phenomenal! Dwight was incredibly helpful on the phone and in the shop. After the diagnostic was done on my car, there were very detailed notes and pictures. Incredibly satisfied! Very fair price and super friendly!"

"I've never in my life seen the owner of a company be so disrespectful of customers. I took my car for repairs and was quoted $174 per tire. I was never asked what tires I wanted. When I was told they quoted factory level tires at this price, I went up to the shop to see why the price was so high and why I was never asked about what tires I would want. I wanted to give them a chance to keep my business and explain. I never got the chance. My friend gave me a ride and expressed that she thought they were trying to rip me off. The owner started yelling from his office about the tire price and came out behind the front desk. He told us to leave. I tried to explain that I came up to speak with Dwight about the high quote. The owner wouldn't stop talking. I expressed that my friend shouldn't have said what she said but that he shouldn't be treating us this way. He asked her to leave and would not quit spouting off at her even though she had quit responding. I asked him to stop numerous times while I waited for my keys, informing him he'd now lost a customer. He would'nt stop running his mouth at my friend at which point I had to defend my friend. At this point he had made me quite mad. Of course he still couldn't keep from talking. They claimed my tires are cracked and dry rotted. Recently had them checked by a tire place and can see no evidence of this myself. This blatant disrespect of customers was like nothing I've ever seen. Use them at your own discretion. I surely won't be going back."