SNIPES

"Thank you David for great customer service this morning!! We really appreciate you and will definitely return!!"

"They sold us B grade or used AF ones to my 8 year old! I was not there when he bought them he went school shopping with his God parents, so when I saw it two days later before he ever took them out the box I tried taking them back. The store associate told us they couldn’t take them back bc they didn’t know if we bought them that way or if they really sold them to us I’m that condition. The associate told me to drive back to the store the following day to speak to the district manager, who would be present. I declined, because not only were they wasting my time, but I felt disrespected as they sold my child a product they would not exchange without getting a dm’s approval then basically called me a liar when I brought them the issue to rectify. I also sent a notification to customer service for someone to reach out no response. Never again."

"They have a wonderful employee named Brody that works there! He’s the only reason my family and friends shop there. Wonderful personality."

"Don’t go to this store if you want to return an online purchase. In the year 2023, this particular store doesn’t have the ability to process an online return. Then you have the option of shipping the item off (paying for shipping) or driving across-town to North Lake. Because this store can’t handle a return. Makes you rethink about shopping here. A return process shouldn’t be this complicated."

"Standing here for 16 minutes no help.. Like if my son hadn’t went to 8 stores Looking for this BART Simpson shirt I would leave. Then she walks over to ring me up with the attitude as if it’s my fault she had to come to work today.. I would definitely not return‼️‼️"