Triangle Tires and Auto Service Center, LLC

"My daughter took her vehicle to this facility for repair . She explained the issues she was having with the transmission. She also expressed how the vehicle was older with a lot of miles and felt that the vehicle would not be worth paying more than $2000 for the repair and requested an estimate. They called her and told her the vehicle needed engine repairs not transmission at the cost of $1200. Trusting in this facility and not being a mechanic she allowed the repair. She later received a call saying some additional Items were needed and it was now going to cost $1800. Due to the fact that she was already in $1200 she felt she had no other choice but to ok the $1800. After receiving a call saying the repair was complete she arrived to find the bill was $2100 of which she paid. While attempting to drive the car home she immediately found that the vehicle still had the transmission issues she complained about initially. When she returned to the repair facility she met with the MGR and the proceeded to go for a ride together. They then took the vehicle back in the shop diagnosed it and told her the vehicle had a " intermittent " transmission issue and the cost of the repair could be as high as $3500. It appears to me after hearing what was said by my daughter and what the MGR told me they addressed the obvious issues without addressing the complaint. The MGR told me the vehicle was in rough shape and had a lot of issues which would require extensive repairs ($$). I then asked why they didn't recommend that she might look to replace the car since she expressed to them in the beginning she felt the that the vehicle was old was not worth that much money. The MGR then told me that they don't do that. At that time I realized that they fix cars and don't sell them so it is my conclusion that if you want a fair assessment and a proper diagnosis of your vehicle, including whether or not a vehicle is worth the repair this would not be the place to take it."

"Over the last few months I’ve taken my car here several times for mainly tire related issues. They have always taken great care of my car here & are incredibly friendly. I couldn’t be happier to have a reliable shop in town to go to!"

"I’ve had multiple experiences over the past few years where I’ve been quoted for “problems” with my car by this company and have gone elsewhere to discover that there was no problem. It saddens me to say that in my experience, this mechanic is not trustworthy."

"Dropped my car off and was told it would take 2 days for them to finish work on my car took a week was quoted 1400 was changed 1800 went to a mechanic aroud the corner and found out they after Was charged for a tie end rod they never replaced also an alignment they never did. She is a straight rip off"

"I have always had great service here. Much better pricing than other shops. They gave me 3 different options when it came to getting new tires which I appreciated because it allowed me to choose what price was best for me. They usually have a full schedule but if they are available they make great work and time of whatever you need done. I believe it's woman owned and operated which is pretty awesome considered there isn't much women in this field. I've never had any issues with their work. So overall I'd say this place is great. If you're lucky enough to get Cathy to work on your vehicle, you know you're getting top quality work done."