Party City

"Absolutely horrible service . I ordered 15 helium balloons for online at 3:30 pm . Pick up time was 5:30pm . We arrived at 5:40pm & there were no balloons . They asked to see our order . We showed them & they say “Oh, this just got put in” . We show them that no , it was put in at 3:30 & where it shows our 5:30 pick up time . They say “We’ll we haven’t even picked out the balloons yet, it gonna be a 20 minute wait” . No sense of sense of urgency to fix their mistake , no apology for the delay , nothing ! It was only 15 black helium balloons. The walk-in orders were even ready , so what was the point of placing the online order . I didn’t have 20 minutes to spare , which was my whole purpose for ordering online. So I had to get a refund . Do better ! A situation that could have been avoided if people just did their job ! Do Better !"

"ZERO STARS. I went in there because online it says an item is in stock. I go there and try to get help, wait In line for 15 minutes for them to tell me where the product “SHOULD” be. Well I had been there 2x and I couldn’t find it. Nobody could walk with me or assist or look anything up to see what aisle it’s on. AWFUL! Wasted 30 mins on a Sunday."

"This location do whatever they want. Waited in their long line for almost 20 minutes just to get to the front to tel me that the balloons I wanted to purchased could not be blown up because they are not accepting “walk-ins”. No solution(s) provided."

"Thsi store is usually convenient. There looking to have been some remodeling as shelve were changes so the aisle flow differently. Didn't seem easier to move about, but they may be because I'm just used ot the original layout. I didn't find everything I needed, but I was able to find the most important items. They were restockign shelves so some items may not have been put out yet. The associate who helped me find what I was looking for was friendly. Overall, I like the store."

"Always enjoy coming here! Always find something I need. Got items for my aunts bridal shower and more. Made a cute lil candy station from items from here."