HomeGoods 13540 Hoover Creek Boulevard, Charlotte, NC 28273

"Well supplied and reasonably well organized store. Materials are easy to locate and do give it some time to go through. If you're looking for small gifts (candles, some young kids and dog toys) and if the kitchen cookware needs an update, this store may be a good start."

"Nice selection on items, but customer service is hit or miss. I had an issue there a few months ago so I did not return. I returned for the holiday season to grab some hosting items including glassware. The cashier poorly handled my items, banging boxes with glass cups on the counter. It’s not the experience you’re expecting when you’re spending over $100. My previous experience I asked for a price adjustment on 3 clearance items, all the exact same items with 3 different prices. ($5, $7, and $10.) When I asked to have them adjusted, the manager fought me on it claiming the 3 items arrived at the store at different times and therefore were different prices. I argued that the numbers on the stickers were all the same number. She adjusted one from $10 to $7, and refused to do anymore. It is not a significant amount, but the experience was horrible and nonsensical. Especially considering the many alternatives near by."

"I just had the WORST experience returning an unopened item at this Rivergate Homegoods location. I was returning an item I was not going to use and the nice to lady was about to give me gift card because I did not have a receipt. Which is fine but GEORGE looks at me and product and says check online before you complete transaction. I have not experienced Balant racism but I just did. I will NEVER shop at this store again. I am Very Disappointed in how I was just treated as a paying customer who normally always shops there. I will NOT be back!"

"Halloween decorations are ready for you here. Look at all of the goodies to add to your display this year."

"Very clean and well organized. Great customer service. The aisles are clear and easy to navigate. The lines at check out can get long, but it usually goes quickly. Awesome prices."