Waxhaw Collision

"I showed up to get a simple quote and a job performed on repainting a front bumper due to a few chips that CarMax messed up on. The owner came out and basically told me he can't do quality work because he said I wouldn't be happy with it. I tried to give local business an opportunity to make something right and they showed me right off the bat. They didn't want my business. I do not recommend this place. If this is against your policy then next time tell your customer that before setting up a time to meet and look over the job.. it was expressed on what exactly was needed over the phone... waste of my time."

"Phil & Landon took the time out of their day to help me reattach my exhaust on a busy Friday! They are super knowledgeable & helpful and the guys you want working on your car! Thanks again Guys!!"

"Terrible experience getting my car repaired here. I thought I would do a good thing and patronize a local business instead of the big collision repair shops like Gerber or Caliber. Well that turned about to be a huge mistake. Where so I start… first issue was the estimate. They look at the car and tell me it will cost about $2400 and about two weeks to repair, I say great thinking I’ll just pay out of pocket. Cool so I leave the car feeling good. As time goes by there is ZERO communication on status of repairs, I have to contact them every few days for an update. Strike one! Then I find out repairs will be significantly more than the estimate so now it’s $6500 not $2400. Now I have to go through insurance. Strike 2! When repairs are finally done 5 weeks later, I pick up the car only to find that they gave me the wrong key (Had my own to drive home). So now I have to go back to get the right key. Strike 3! These guys gave me an estimate that ended up being 1/3 of the cost took 3 weeks longer than planned, gave me the wrong key but were willing to do NOTHING to acknowledge this cluster! I asked for deductible to be waived and they wouldn’t do that. So I took the time to post this so that others can learn from my mistake. Go with the big guys who know what they are doing and communicate on progress and changes. I truly regretted this decision to have the car repaired here so if I can stop one other person from experiencing this pain then this review was worth the time it took me to write it!"

"I was visiting Waxhax NC from CT last week and someone hit my car while it was parked, leaving the rear bumper partially hanging off the car. I was supposed to leave NC the next day to return to CT and needed to have the car in working order for the long trip home. I looked up collision centers in the area and found Waxhaw Collision. The reviews were great so I went over. I explained the situation to James (the owner) and he immediately offered to help. In just a few minutes (and a bit of glue) I was back in on the road. James got the car back to a safe condition. I can't thank him enough for the help in getting the car ready to get my family home safely."

"Five stars for Waxhaw Collision! I called several places, no one else was so easy to deal with, or as quick and reasonable with the work. These guys go over and above, and don't do any work that doesn't need doing. My truck looks perfect. Save yourself the time and effort of calling around and just start here, you won't have any regrets."