Pizza Hut 3116 Hillsborough Street, Raleigh, NC 27607

"Very poor experience at the Hillsborough Street Pizza Hut in Raleigh, NC. Carry out order was placed over the phone and the quoted total was a different amount when arriving to the store. Large 4 topping pizza was quoted at $16.99 but upon arrival, the price on the receipt was $19.64. An additional $2.65 was charged for extra cheese without an explanation. Staff member at the register was very combative when asked about the pricing, even though he did not know what the specials were or even the price of the additional charge for cheese. Apparently orders for Pizza Hut are no longer taken locally and have been outsourced to a call center. Additionally, there appeared to be a staff member behind the register re-occupied with their personal cell phone and were unable to acknowledge help was needed for additional items (plates and napkins) when the other staff member had left the register. This will be last time I conduct business with this Pizza Hut location."

"Ordered delivery pizzahut sent a door dash person who left my pizza on the front porch outside in the cold he didn't even knock or ring the door bell called to complain employee was very nonchalant about it."

"Customer service for this location was terrible. We placed a delivery order and told the delivery would take 50 minutes. After 1.5 hours we called to understand delay and were told that our order was canceled due to the location having no cheese (how does a pizza restaurant have no cheese!). The manager indicated that we should have been called (we were not called) and that they had plenty of cheese to complete our order. We will never order from this location or Pizza Hut again….should have ordered Papa John’s as requested initially!"

"I grew up on Pizza Hut from a Youth and it was still good then too. One Problem i wanted to address one concern is MORE CHEESE on it PLZ. I order a medium pizza on Friday. I have NO Complaints and this is a good location for a Pizza Hut I been coming for decades still will come thorough. Thanks!"

"Went in to pick up some pizzas for a kids party playing D&D for the first time, so pizza's important. Pizza's were perfect, Hot and fresh and the whole staff was cool and helpful. Kids were beyond happy, so you have no idea how much I appreciated all that! Great customer service"