Fuji Japanese Steak House 14126 Rivergate Parkway, Charlotte, NC 28273

"First we made reservations to insure our party would have setting when we get to the restaurant. We arrived on time and while we were sitting there. The hostess give our set to a group without reservations who arrived after us. They seen they had messed up, so they tried to squeeze us in a back small corner. There was no room to move our arms. They moved us to a bigger area and the waitress was rude. She rushed us through wouldn't take time to explain the menu. The cook was the only good thing about this restaurant. The food was either over or under cooked. I will never go back there. There was no courtesy."

"THE LOW REVIEWS ARE REAL AND THIS PLACE IS GOING DOWNHILL - AVOID THIS RESTURANT I used to go here all the time after I moved here in 2008, but have not been in a while and it's really fallen apart. First they don't have a positive air flow system so the huge fans they have for the tables is offset by airflow from outside. It's a dangerous situation and the amount of force it takes to open the door is unreasonable. A simple vent in the roof would fix that problem. That problem has been around since 2008. Never fixed it. The interior is tired, old, and dirty. There are just random bits of trash all over the place that have been there for a long time. There is a fork on top of the fish tank that is covered is dust that no one seems to want to clean up. The service is pretty terrible as well and lacks any kind of attention or care for the customers. The people who work there don't speak English as a first language and while that is OK, they also don't make any attempt to make you feel welcome or like they are there to take care of you. You have to run them down and force them to help you at all times of the day. The food quality is pretty average to poor. It's not high quality food. It feels like the worst quality they could find and then just did nothing to improve it. The soup is average and not that tasty. The fried rice is not that great and dry with no flavor, and the meats are just sub par quality and overcooked. I still have no idea how they are still open and people go there. Even the "Yum Yum" sauce is bland and disgusting. They could use some big changes. While the staff were all running around not helping anyone the 3 guys working at the sushi bar were doing nothing and clowning around. Seems like they are understaffed in the area that is busy and over staffed if the sushi boys have nothing to do. The entire Rivergate Shopping experience is pretty terrible to begin with and this place makes me wonder how it's even still open. In the words of Randy "That's a no for me dog"...I won't be going back."

"Came in on Thursday night to get a quick bite. The food was delivered relatively quickly but that’s where the compliments stop. The food (Yaki Udon and Sushi Rolls) were the most bland food I have eaten in long time. Saltines, Milk, and even applesauce blaze a trail to flavortown compared to this meal which must have been 3D printed by someone who has never cooked a day in their lives. This experience has caused me to question all restaurants in general."

"One of our favorite places in southwest Charlotte / Fort Mill area for sushi and hibachi Japanese food. We've never had a bad experience here, and we've been here a couple or so times a year ever since we've been in the area the past 11 years. Service is always excellent from the moment you walk in. Whether hibachi or sushi, the food is excellent and a very good value for what you pay, which is competitively priced . The facilities are clean and well maintained, with a versatile environment that could accommodate somewhat formal and or romantic dates, or family outings too. We absolutely love their sushi! The location is great and they have decent amount of parking nearby. Expect a short to moderate wait on normal peak meal times, but that in t itself is an indication that the dining experience is worth the wait. Highly recommend Fuji Japanese Steak House!"

"Not very crowded, friendly staff and quick service. Food was good. Tried Hibachi and sushi. Will definitely go again."