AutoZone Auto Parts 125 Brookside Lane, Charlotte, NC 28262

"I've been here 3 times in the morning and they can never seem to open on time. The store opens at 7:30 am, but it's been 7:50, 7:55, and 7:57 every morning I've needed to go. Beyond that, I've also shown people here parts that are in stock at that store with the part number, they check the shelf where online orders go, and tell me they don't have it and it will, "be on the truck that is coming sometime that day". I feel bad for the one person they assign to open the store in the morning. Spend the extra $20 to have 2 people open the store in the morning"

"Mama B, Johnathan, and Luis were amazing today! I came in for what seemed like such a big issue for me, but they assured me it was very easy to take care of. They were polite, engaging, and efficient. This has been the best experience I’ve had at AutoZone and everyone should come to this location S22 on North Tryon."

"Amazing customer service. Elijah made sure to help me and went above and beyond throughout the process. He’s quiet and looks a little nonchalant, and that’s why I was surprised whenever he offered to help me out. If Elijah is working he will most definitely be helpful and I will be coming here for all my parts and further questions."

"Came here with a friend to get his check engine light code scanned, waited in line for 15 minutes then the guy behind the counter mumbled something and said let me see if we can. Waited another 20 minutes and we ended up leaving and going somewhere that was able to scan the code for us very quick and easy. Stay away from AutoZone."

"Mr. Jonathan F. is an absolute treasure! I was so frustrated and somewhat freaking out but Mr. Johnathan was absolutely professional, knowledgeable, and pleasant. He managed my situation and was humble about his expertise. Seriously, by far the best example of customer service I have seen in a long time. I don’t live in the area but I will make sure to make the trip here if I ever need anything again. Again, thank you, Mr. Johnathan! -Woman in the 2014 Black Camry."