Ferguson Plumbing Supply 2050 Remount Road, Gastonia, NC 28054

"Really don’t want to write a review but this is frustrating. My installer called and told me to go pick up a furnace motherboard available at this location. I left work on other side of Charlotte to go get it, they couldn’t find the part. Was told it was ordered for another customer. Ordered another motherboard on Tuesday(I was the only customer), was told it should arrived Thursday or Friday and will call me. Got name and phone down. It’s now Friday, Didn’t hear anything and found out it hasn’t been ordered. What kind of business is this? Either sloppy or lack of care. In the meantime, it is freaking cold so no heat for another week."

"My son Brian and I came in the other day because he had a leaking tub value. James at the counter was extremely nice and took time to help us pick the right parts to do the job. He was very knowledgeable. We highly recommend Ferguson Plumbing. Thanks guys."

"If you are looking for good customer service or compassion for your fellow man DONT GO HERE! My illiterate grandfather was at their remount rd location on 5/21 looking to replace a part for his well while there he informed the counter man that he was illiterate and needed a little more help. To which the employee treated him poorly and dismissively because of his handicap. My grandfather felt as tho the employee treated him less than a person because of his disability. these people showed no compassion for an elderly old man who just needed a little extra help."

"I was at Ferguson's a week ago. Had a shower handle issue. The folks there went over and above to assist me. They could have sold me an $89 part but informed me to call 1 800 4kohler to get a replacement at no charge. My part came in today from Kohler, no charge. Thanks for the great service at Ferguson, I appreciate it."

"If you are not a contractor don't bother going to Ferguson. I went to purchase a run capacitor a six dollar item but since I was not a contractor they tried to charge me 10 times the amount $60 for the same part . This is ridiculous they will never get my business for anything ."