NAPA Auto Parts 6360 Statesville Road, Charlotte, NC 28269
About the Business
NAPA Auto Parts is a well-known car repair and parts store located at 6360 Statesville Road in Charlotte, North Carolina. As part of the NAPA network, this institution offers a wide range of high-quality auto parts and accessories for various makes and models. Customers can also benefit from expert advice and assistance from knowledgeable staff members. Whether you are looking for replacement parts, maintenance supplies, or performance upgrades, NAPA Auto Parts has you covered. Visit their location in Charlotte for all your car repair and maintenance needs.
Photos
Location & Phone number
6360 Statesville Rd, Charlotte, NC 28269, United States
Hours open
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 17:00
Reviews
"The first. These were all females. And knew their stuff. Nice friendly place"
"Customer service is horrible. I waited 10 minutes just for someone to come to the front counter. I had to call the store just to get someone up to the front and when someone finally came, he didn't even apologize for the time I waited. He just told me I needed to wait even longer because he was busy. He made me feel as if I was a burden for even coming there in the first place. I understand good workers are hard to come by and being short handed is of the norm these days but just remember the customers are the very reason you're still operating and you never want them to feel like a burden. If he had been a little more polite I think this whole experience would have been more understanding. But it was horrible and he was outright rude"
"Brandon was super helpful and patient with me. When I was rung up I noticed that I was overcharged by almost a dollar. Feeling kinda petty, but not wanting to overpay, I mentioned it and he was super kind and prompt processing the refund. Thanks Brandon and Napa!"
"I can remember when the folks at a parts house actually knew something about the automotive world. They appreciated your business and didnt act like you were a bother. There should be some sort of resemblance of professionalism. We have reduced our sales counters to the "whatever" attitude. Not good."
"Very slow service. Don’t come here if your time is valuable."
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