Domino's Pizza 7082 Fayetteville Road, Raeford, NC 28376

"The manager at this store is ignorant and will not shut his mouth for a minute to listen to the customer… he raised his voice at me when I was only trying to explain to him what the lady told me over the phone and I told him I used my points to get some of my food… he and the lady both told me to call home office to get the points straightened out… I told him I still want my cheese bread and would pay for them and that I would call home office to get my points back… he then screamed at me and told me not to threaten him and hung the phone up on me… I was only following his and the lady’s directions to call home office but I still wanted my cheese bread and was going to pay for them and come get them… I called him back twice and each time he put me on hold… on the second call he finally picked up the phone trying to change his voice and lying about his name… I know Domino can do better in management than this guy… all I can say is wow and I will take my business elsewhere… don’t need the drama over cheese bread…. My husband then went to the store to get the cheese bread when he got home they were garlic knots… again he had to go back and reorder the bread again… its sad when the store manager plays silly games and causes my husband to drive there twice to get the food straightened out…. When all he had to do was make the bread and give it to us and then he could have called home office himself to get it fixed on the points… but instead he tells my husband he has to pay for the bread out of his pocket and that’s not fair to him… something needs to be done with this guy… get it together Dominos"

"The product and customer service is amazing. I absolutely love this as my go to for pizza and other items."

"I'd like to commend my last delivery driver for her tenacity, forgot her name. I left a tip on an online order with an instruction to leave the order at the door. While being out back, she rang the doorbell several times and heard me in the backyard, calling out to me. Being a veteran delivery driver myself and not remembering if the tip was included in my order cost, I stopped her and wanted to make sure a tip was included. She showed a non itemized receipt, said oh if you want to leave a tip you can.... just sign anywhere. Sales 10/10. Integrity 1/10 Do better."

"*Update 3/12/2023 We just got pizza delivered and it was absolutely delicious. Also tried the new loaded tots and they are banging! The toppings on everything was probably 5x or more the amount that PJ's puts on theirs. The delivery driver was friendly and prompt. But the pizza. Man. It was amazing! They are by far the absolutely best chain pizza around. Kuddos to the staff. * By far this is the most consistent pizza place ever. We order here about once a month and absolutely love it. The flavor is always on point as well as the toppings. The employees here must be amazing. I don't understand some of the lower ratings because we have never had a bad experience and even when calling to fix my mistake while ordering online they were happy to help."

"My experience at this Domino’s location was extremely disappointing. I placed an order online for pickup and, when picking up the pizza, realized there was almost no cheese on it. When i respectfully brought my concerns to the attention of the Domino’s GM, she reluctantly offered to remake the pizza. However, this was without acknowledging the inconvenience that they were causing me or offering an apology for their mistake. I waited another 15 mins for my pizza to be remade and upon arrival it had even less cheese than the 1st one. It is very apparent that they intentionally put less cheese on the pizza than the previous one and tried to hide it with the spinach topping (see pictures). This was purely done with the blatant intention to disrespect and spite me. I calmly and politely asked the GM for the owner’s name and it took me asking 7 times for her to give me his name. She kept repeating “I’m the GM”. I️ didn’t ask her name but she eventually told me that the owner’s name was John Rich. I plan on calling the Domino’s head quarters today and reporting the situation. Eat Papa Johns, Pizza Hut, or at any other restaurant. Don’t waste your money here."