Domino's Pizza 14154 Steele Creek Road, Charlotte, NC 28273

"I wish I could give this store a 10. The employees greeted me and were very polite. This was my 1st time at this location and I was a little hesitant b/c of the reviews but I was very impressed. Jeremy was awesome! He joked around and I felt really good about my experience. Never judge a book by its online ratings."

"Ordered delivery at 6:30 pm on a Tues. Delivery was pretty quick. Thin crust pizza was cooked to perfection. Has 4 ingredients so as not to load pizza up. Perfect quantity. A very tasty pizza."

"Would give them zero stars, if I could. Should've read the reviews before I placed an order from this location - so many bad reviews! One would think that the franchise owner would pay attention to all the reviews from unhappy customers and choose to institute positive changes to improve the service standards. Ordered online with the delivery window showing as 35-40 minutes. When I called the store an hour and 15 minutes later, I was informed that the order had just gone into the oven and would not be delivered for another 20 - 25 minutes minutes! What's more, the person who answered the phone wasn't even apologetic ! Since the order was already in the oven, I didn't want to be 'that mean customer' who cancels at the last minute. Lesson definitely learnt though. Not going to order again from this location, unless the ownership changes or the reviews completely turn around to show excellent service."

"Drivers need to understand it’s a privilege to have a job. Communication goes along way especially when given the tools to execute (customer phone # and home address) I specifically asked for contactless delivery yet the delivery driver rang my doorbell. Your delivery driver woke up my baby, made my dog bark and was extremely rude. I opened my door to a gentleman insisting on a signature for “Tip, Total and Signature” This location lacks customer service. I’ve had serval bad experiences."

"I was a valued customer ordering at least once a week from this store, but today I received a terrible order based on a mistake ordering on the app. When I called about a complaint after getting home with my pizza, the manager, Isiah, was not helpful whatsoever. He said because there was a slice that had already been eaten, there was nothing they could do. They will not get my business moving forward - The second photo is what a pizza is supposed to be. I had to go out and purchase another pizza because of dominos and their lack of customer satisfaction!"