Old Navy Outlet

"I never see clothes advertised in the commercials. Sales person informed me they have no juniors section. What a bummer, O.N. show incorporate a preteen section."

"Lots of sales. Good selections. Stylish. Professional. Clean store. Bright. Spacious. Good pricing. However, I did feel like some items were cheaper price a week or two before, and were raised due to holiday. Nothing too major. (I could be wrong.) Winter clothes and coats were well-priced."

"The racks are a mess. Then you find one item you want. The display says 21.99 then get to the register and it is 28.99. Notify staff of the price they say oh that’s for a different item. Well, then relabel the multiple racks that are labeled wrong then. Why leave wrong pricing on items for customers to find out after waiting in line to check out? Never have purchased from Old Navy and never will."

"I walked into Old Navy expecting a relaxed shopping spree, but unfortunately, it wasn't as smooth as their softest cotton tee. First, the positives: the associate at the register was professional, courteous, and friendly. The staff overall displayed great customer service skills, making the shopping experience pleasant. However, the atmosphere changed when the manager stepped in. An incident occurred where a security sensor was accidentally left on an item. It was an understandable mistake, but the manager's response was far from understanding. The hostility towards the associate was palpable and unsettling. As customers, we don't just come for the clothes; we come for the experience. Witnessing a manager berating an associate creates an uncomfortable environment that detracts from the overall experience. So, on a five-star scale, I'd give Old Navy three stars: five for the employees' customer service and one for the management's behavior. I sincerely hope to see improvement in this area in the future."

"I didn't know they closed at 8 and I got there about quarter till. The manager, I presume, was so nice to me and didn't rush me at all. I tried on 3 pair of jeans. One of them didn't work. They helped me find a better fitting pair. I ended up being their last customer of the day. I bought 3 pair of jeans and a nice shirt. I would highly recommend them! Old Navy's is a great place to shop!"