Ann Taylor Factory Store 800 Brevard Road, Asheville, NC 28806

"Had a wonderful experience. Megan went above and beyond to help me find everything I was looking for. She also had amazing recommendations to make each look complete."

"We found a couple items. Greeted immediately and cheerfully upon arrival by salesperson."

"Megan went above and beyond just to help me find one pair of pants! She was kind, helpful, informative and made my shopping experience even better. She clearly enjoyed her job and welcomed everyone with a smile. The store itself was very organized and extremely clean. 5 stars :)"

"I won't be back. I have shopped Ann Taylor for years. When I walk in I am always asked if I need help. This time no. If I go to the dressing room, the salesperson gets my name and asks if I need another size. Nope that didn't happen either. But I heard a salesperson doing that for another customer. Hmmm. What was that about?? When I went up to the counter to make my purchase, I waited until the salesperson was finished with whatever she was writing and then I was checked out. It wasn't friendly. I have been treated better at Walmart. I won't be back to this location."

"I’m not a person who’s easily impressed, and I seldom if ever write reviews. But I was so impressed by this store I had to. This store is emaculate!!! The most organized and tidy retail store I’ve ever been into, especially at an outlet. Customer service was really attentive too but not annoying, which is what I like. I don’t want to be followed around and watched, but I want someone there when I suddenly need something. This crew “understood the assignment” and are earning every cent of their paychecks. Kudos!!"