Conrad New York Midtown 151 West 54th Street, Manhattan, New York,

"Great location with friendly staff. Good sized suites with windows that open enough for fresh air. Nice wood floors in the room. The HVAC turning on in the night is loud and startling if you’re a light sleeper. Could have used nightstands with a little space to spare to set items next to the bed and a console or additional end table in the living space. The suites are dim at night. Would stay again and still recommend this hotel."

"Hilton, you can do better. This is one of the premier Hilton brand hotels in New York City, and while it is very nice, it's a bit lacking. Let me start by stating how much we appreciated the recognition of the occasion for the stay. It was my wife's birthday and the hotel delivered a special gift right to our suite. Well done. Overall the staff was nice and the room was very clean. Location is also good, near Times Square. However, some things to improve: slippers were missing from the room, but were later delivered upon request. No turn down service, in a five star hotel. The suite also seemed a bit bland in decor. As Hilton Diamond, was given a meaningless upgrade to a corner suite in 30th floor (we had already booked a suite); the breakfast is very expensive and the spread is unimpressive albeit delicious. After having stayed at several Conrad's in the world this one was a bit of a let down, especially for the price. Still decent, and I would stay here again."

"Great hotel. We really enjoyed our stay and the rooms/housekeeping service was phenomenal. The location is great with two Subway stations within a block and plenty to walk to. I was upgraded to a one bedroom upon request. I used my Hilton F&B credit for drinks each night and they allowed you to take drinks back to room as well which was nice after a long day. I highly recommend Premier Deli next door for breakfast and dessert."

"Having stayed at this hotel 20+ times when it was The London NYC, we were interested how the change to Conrad would match up. The rooms have had a slight update but are largely the same. For NY the rooms are a good size but there is a huge variation in room sizes within the same category. I would recommend asking for a floor level 42 or above, especially if you want a decent Park View room. The service has never been great at this hotel, when it was The London and still isn't as the Conrad. The breakfast is very average, so unless it's included, skip it. Dinner is actually reasonably tasty, but the pricing is egregious. A Chicken Alfredo pasta is not only small but $47. The restaurant is dead in the evenings and it is no wonder why."

"Location is great. Room was clean. City view was not what I expected I would have when booking. Service is completely lacking. Long wait for breakfast. No one helped carry luggage to the room. The room itself is large but it is definitely a no frills hotel and not what I expected a luxury hotel would be. Would definitely spend a little more to stay somewhere else next time and would not stay here again."