NYU Langone Hematology / Oncology Brooklyn

"Some staff at reception on 1st floor are rude (not all). Telling patients that financial clearance comes first, not the treatment of the patients. This means that money and financial gain of the practice is prioritized over helping the patients. Apparently this person is unaware that treatment can be provided simultaneously with billing the medical insurance. Moreover, if you wait and delay treatment the patient may die. You may face lawsuits as a result for negligence."

"As per a previous patient, he was being seen by the nurse and never a doctor, was told there is no need to see MD as they will just tell him the same thing. Then they billed Medicare for 22 injections per months while he was only getting 10. Do not go!!!!"

"Very disappointed to see @nyulangone not hold its own values. Dr Ben Neel outright shares pro genocide content on media, but they decide to unfairly go after Dr. Zaki Masoud he has the right to stand up for injustice."

"My husband was diagnosed with CDK stage IV, he had to get this test done immediately. I made an appointment for him with one of the three doctors at 902 Quentin Road for 2:00 in the afternoon. He took time off from work, (he works in the evening). He arrived at 1:45 and waited until approximately 3:00. He left without seeing a doctor. I called the doctors office and was told by the office secretary that a new patient waits 2 to 3 hours to see a doctor. I was never told this at the time I made the appointment nor was he informed when he arrived for the appointment and signed in. How is a new patient to know this if you don't tell him?NYU shame on you!!!! This is totally unprofessional and unacceptable, 2 to 3 hours? This why my husband refuses to see ANY doctor in Brooklyn. They should be held to the same professionalism as we have experienced in Manhattan. In Manhattan, we make an appointment, we see the doctor within 25 to 30 minutes, if not, someone informs us that the doctor is delayed and we either reschedule or wait. That is how you treat an NYU patient."

"My father went through chemo treatment here. He's been visiting every two weeks for chemo infusions and follow-ups. The nurses from the infusion unit were very encouraging and helpful. He felt that they did everything to make his experience positive. Every visit he was checked in on time, had a comfortable and private space for the procedure with his nurse available at all times. I accompanied my father twice and was impressed with the facility and kindness and professionalism of the infusion unit nurses. Thank you for taking care of my dad!"