Banfield Pet Hospital

"They do not care about the comfortability or respect of our pets!!! I took my husky to get her teeth cleaned , in this process they usually have to shave off the hair off one of the legs to insert the syringe to put her to sleep. She came back with FOUR of her paws shaved and with blood residue. My dog came back in AGONIZING PAIN. SHE CRIED DAY AND NIGHT FOR 3 DAYS!!!!! We called and asked why was all her legs shaved and pinched , they said there was only one person trying to hold her down and put the syringe in simultaneously. of course some dogs handle the vet well and most do not. My dog literally pees herself when she step in the vacinity because she hates the vet. But they did not care to have extra staff to safely put her to sleep instead they pinched all four of her legs until one stuck. And this is not the first time this had happened. Never taking my dog here again. HORRIBLE STAFF TRAUMATIZING PETS"

"The staff at Banfield are very pleasant and helpful. I love the both Drs I had at Petsmart at the Brick location. My dog Lizzie is dealing with UTI and a bladder stone. I’ve been giving her everything they advised. This past weekend I called Banfield (the one next to the FedEx ) in Brick because the other one is closed on the weekends. Since that’s not the one I usually go to. Lizzie has been having constant diahrea and at times throwing up. The Vet told me to call if it continued . So I did !!!They told me to go to the ER if I thought it was an emergency or wait till Monday when the one at Petsmart opened. Never received a call from the triage nurse. Needless to say I went to Northstar where they treated her and at least gave me advice, ultra sound to check to see if the stone dissolved and medication to help her feel better."