Gym Tech (NYC)

"Working with Gym Tech has made my job so significantly easier because they consistently follow up and follow through on service and questions. I've worked with a few different companies before them and consistently had issues with communication and follow up. Shoutout to Josh for consistently exceptional customer service. I don't have great knowledge of equipment and it would probably be pretty easy to rip me off, but they've always been honest and thorough in their explanations and options. I would strongly recommend working with them to anyone with gym needs."

"Gym tech is by far the best company I have ever used to repair my treadmill and elliptical! They were prompt, extremely professional, very friendly, and fixed my treadmill with no problem. Their prices were some of the best I’ve seen on the market. I would 100% recommend using this company for anything you need regarding workout equipment. I will definitely call them again if I ever need treadmill assistance."

"These guys are unbelievably awesome!!!! They came to my apartment within 2 days of my call for a Waterrower and elliptical repair. They replaced my Waterrower's tank, gave it a full tune up and where other companies tried to sell me a new elliptical, they only charged me $100 to fix the elliptical's problem (on the spot) - efficiently, professionally and with a smile! I originally emailed after hours and the owner responded within minutes. Unfortunately, the elliptical crashed a few weeks later (I probably did something stupid) and the day after I called Gym Tech back, Victor came over and repaired the machine once again - and didn't even charge me!! I cannot recommend Gym Tech highly enough. They are honest and very knowledgeable. Oh - in looking at other customers' reviews, my sentiments are shared by people that actually have brains. Carla and Starkk - you get what you pay for. Shame on you for trashing a legitimate "small shop" business because you are cheap. If one reads Carla's other reviews, she trashes a Carvel!!! Seriously? Who in their right mind would trash an honest American company that has provided Fudgie The Whale fun to generations? Carla - do us all a favor and delete your account. You are misleading. (Starkk - please do the same? Your review history is incredible and embarrassing, not only because you cannot even spell "Stark". What a clown.)"

"Be prepared to overpay! We paid over $800 for a diagnostic visit and 2 follow ups which did not correct the problem. Fitness Machine Technicians came once and fixed it for $329. Buyer beware. When I called to discuss the large bills, explaining that someone else fixed it much cheaper, he had no interest in working with me. I’m reasonable and very fair. I will never use them again."

"I submitted a request for service and had a response within an hour. We discussed the issues with my treadmill and ultimately decided it would not make sense to repair. They were very honest and professional. Should we ever have issues with any home gym technology in the future, we will without a doubt be using this company."