Oak Valley Apartments

"We own a townhouse here at oak valley and it's an among atmosphere. 16 ft pool,pet park, you name it live it. It's very small community that is isolated and way out of the city. If your looking for a friendly closed community that's quite and peaceful. Look no further."

"My wife and I moved here in 2017, it was our first apartment. We got a 3bedroom townhouse. It’s not a bad starter place. At the time it was Alicia and Rebecca. Great people respected your privacy and down to earth. Then a year later Rebecca became to head manager. Our experience was good until we had complaints and another lady came aboard the team. Every place has its problems and is never perfect. The only thing we did not like is the new person that came in about a year ago. When we had complaints and Rebecca was unable to answer, the lady always seemed like she didn’t want to be bothered. Sounded like she always had an attitude and ignorant. I don’t know if that’s how she is or truly doesn’t like her job. As far as maintenance, anytime we needed them they were out within a few hours. Out of 2 years we only had MINOR problems like our stove pilot light going out and coming to touch up our door frame. However we did request to be home when they came in, sometimes they made there way in when it wasn’t an emergency. No big deal just make sure you put it in writing so you are aware when they are coming in and out. They do have an inground pool we never used because we were always busy. It is VERY clean they do stay on top of it, it’s just in the summer there are many bugs due to being in the woods. I wish we could have opened our door for a fresh breeze, but with small children we didn’t chance it. My wife gets up for work around 3:30 with both my kids, I can honestly say we NEVER feared for safety. Very quiet and calm environment. I’d recommend for a short period, as are family grew so did our needs of a bigger home. Overall I’d rate Oak valley a 3 out of 5. It’s truly not a bad place to live besides the minor things I wish they fixed as mentioned above. I also do feel it’s a little outdated for the price (although the managers don’t make the prices I know) it could be cheaper. If I ever had to down grade I still feel I’d come back to oak valley. Rebecca is the one to talk to for anything, DO NOT talk with the other lady if you have a problem. She actually cares and isn’t in it just for the job. Thanks Rebecca for a good experience."

"Outstanding location, decent amenities, quiet, secluded, secure, and more!. I lived here for over 4 years and words can't say how much I appreciated all that the community offered us. Peace, serenity, space, friendly, reasonable rates, and a location that is second to none. Would love to have bought a unit if I could. If you are looking in the area, give Oak Valley a call. You won't be disappointed."

"Although these apartments are priced like "luxury apartments" and "townhouses,” they are outdated and poorly maintained. Upon moving in, I found the apartment to be dirty. I sincerely doubt they had it cleaned before renting it out. The kitchen and bathroom have not been updated since the apartments were built. You must pay an additional $100/month for the duration of your lease to get the “updated” kitchen, while no updated bathrooms are available. The tiles in the bathroom were broken and grungy. In the shower, the tiles surrounding the faucet and knobs were caved in and in need of desperate repair. The water pressure was poor and, upon complaint, the maintenance solution was to clean the showerhead (another indication that the apartment had not been properly cleaned before being rented to us). As for maintenance - they are unwilling to take responsibility for repairing ANYTHING. Their "handyman" will come in and do quick fixes, but you'll be calling again about the same problem within the month. During our time here, we had to call about our HVAC unit at least a half a dozen times. Our A.C. would run constantly, without actually cooling down the unit. Only until they called HVAC professionals was this issue resolved. Even after this, our A.C. would make a high-pitched squeal for the first 2 minutes after turning it on. This was not deemed as an issue by the managers of the property and maintenance. In Winter, we had additional issues with the heating that, once again, required a professional hand to fix. Additionally, issues take forever to be resolved. When my oven broke, it took OVER A WEEK to get a replacement. When the replacement was on back-order, neither Alicia nor Rebecca thought it necessary to inform me of the delay. Both managers are entirely incapable of addressing and resolving resident complaints, and would rather ignore the situation and hope is goes away. Several months before we ended out lease, we needed a towel rack replaced. It took two days for the repair to be made, and we were left with gaping holes in our bathroom where the previous towel rack had been. We were told that the maintenance man would come back to plaster, sand, and paint the holes. This had still not been completed when we moved out nearly three months later. Furthermore, the maintenance man is unprofessional. When entering our apartment, he made himself at home. Once I came home to the toilet seat up after he had used the bathroom while in our apartment. Twice, when dealing with the aforementioned HVAC issue, our A.C. was left running ALL day after he left our unit. On both occasions, it was at cost to us – once, the windows were open when they left the A.C. running, and the second time was a cool day where we would not have used the A.C. at all! The maintenance man has left lights on, has closed doors that blocked access to the litter box for our cat, has rummaged through my desk to borrow a pen, has left items in our apartment, and has even re-arranged furnishings! When I have called the front office to complain, I was met with weak and insincere apologies. My request that maintenance not be allowed in the apartment unless we were home were ignored. The complex charges nearly $1,000 a month for a one-bedroom and then extra to use the pool facilities, but where that money is going, I have no idea. The only thing this property seems to take minimal pride in is landscaping, although that is poorly done and the landscapers they hire are unprofessional (I've had to drive around one of them resting IN THE MIDDLE OF THE ROAD). The independent contractors hired are rude (and, quite possibly, dumb), having once talked about me while doing work outside of my own apartment! I advise you - look elsewhere! Believe me, it is worth the extra money to live in another community. If this experience has taught me anything, you get what you pay for!"

"This is a beautifully secluded development. Community sits about 1/4 mile back from the main road. 1 mile to nearby restaurants and Wawa. 2 miles to Acme or Shop Rite. Near Cumberland Players. Very large rooms. Great living space. Safe neighborhood. Sweet management staff. Attentive maintenance crew. May pay rent electronically. These apartments are comparable in size to Cumberland Green. But slightly less expensive. It doesn't have a tennis court and fitness center. These are very reasonably for the amount of space you get and the nice secluded, quiet, wooded area."