Planned Parenthood - Hackensack Health Center

"This has had to have been once of the cleanest PPH that I have been to. The office space looks very neat, tidy and spotless. I stepped into this office anxious, nervous and a bit sad (due to my reasoning for needing to be there) and came out laughing, smiling and being super grateful to have gone there. Wil was very comforting, supportive and patient with me during my visit. The nurse and doctor that I had met with were the sweetest people. At the end of the visit I was very (and still am) grateful for the kindness and understanding that they had given to me. I will be referring my colleagues/friends/family or anyone looking to get some care done, here. Thank you for your kindness ladies, you helped me get through a tough visit."

"I feel like they purposely don’t answer the phone. I’m calling within Operating hours and it keeps saying that it’s not operating hours, but today is Saturday and I’m calling at 9:51 so it is business operating hours. I want to call cause I want to get an STD test. The last time I went in they weren’t accepting walk-ins."

"Can’t even describe the service because I wasn’t even helped. I went to schedule an appointment for an STI check and they said they accept walk ins. I went in at 1:30 and said they stopped doing tests after 1 o’clock. Ma’am you’re open till 5pm so then what you you guys doing for the next 4 hours? If that’s the case then they really need to advertise that. Always had problems here and even if englewood is farther away. It’s worth it because this place sucksssss"

"If I could give this place zero stars I would. I had to make the hard decisions of my life which they made me feel worst about . The lady at the front desk was nasty and refused to run my insurance and claimed I didn’t have an appointment when I did. She asked if I had the money to pay and I said yes and she said well I don’t need to run your insurance. I cried the whole time the only welcoming person was the nurse. Please try to get a more welcoming caring staff because when you’re making a heart breaking decision you want welcoming people."

"I do not recommend getting IUD placed here. I just got my copper IUD in October with them. I have been experiencing pain and when I went to my gyn for a string check, in the ultrasound it shows it was placed wrong. The IUD is not even in my uterus and also has been causing inflammation. I call them to let them know what happened and all they said on the phone was “is not guaranteed that you will get a new one” like seriously? A provider just did her job wrong. Should’ve atleast made me feel like you wanted to help."