Millennium Hilton New York One UN Plaza

"This hotel is in great location away from traffic. We stayed there for 5 days and gradually we were feeling like there is no oxygen in the room. Yes that was correct. The air conditioning system just circulates air inside the unit so you need to open the window to get oxygen. There was no instructions on how. We discovered that by asking the front desk and several attempts. For this luxury hotel that is a true down side. So I will give a 3 as oxygen is something we human beings need. From the pictures you can see we needed to move desk to get to the window. Still hard to find how to open the window."

"Very nice rooms, excellent views, excellent location close to restaurants, coffee shops, and very quiet. However, the $30 per day resort fee is a gimmick and really should just be added to the daily rate as it created more issues for the staff to help customers understand how much per day they’ve already spent. If you don’t remember to use your $30 resort credit you lose it. This needs to be altered for better customer experience. We spent more time trying to figure out if we’ve used up our $30 resort fee then actually enjoying our stay."

"This has to be the very best hotel experience we’ve ever had! Everything was exceptional. The entirety of the staff (coffee shop, concierge, restaurant, room service) were very professional and welcoming. The Gym was clean and had everything needed for a good workout. The room had a great view of the city (King Suite) and was quite comfortable. Definitely would choose this place again."

"I was very excited about this weekend trip with my husband and two children due to the location and the price point. However, that changed once I arrived. To park my vehicle, I was told it was only valet and it was $100 per night and there was no in and out privileges. I came to find out the reason for no in and out privileges was because my vehicle was parked on the street. So, I basically paid for my vehicle to be parked on the street that was free until Monday (How awesome is that??). Next the older black woman at the front desk with the salt and pepper hair in a bun looked at me and my family like we had three heads because we were dressed comfortable versus business attire/glamorous evening wear, but I guess I shouldn't take offense because that's how she looked at another young black couple as well (I guess we didn't fit the description of the typical guests...foreign or Caucasian). There is no ice machines or vending machines, and the store closes early so if you wake up thirsty in the middle of the night...tap water is your only option. I booked a double bedroom because I had no idea it was double full-size beds. My husband booked an additional night before check out time so we could just stay in our room and then transition to the new upgraded room upon check in. I advised the front desk of the booked additional night and was still charged $75 for three hours late check out after we were advised that we had to leave our room because our current room needed to be cleaned and our new room wasn't available. (So why did I still get charged $75??!!) We had to take all of our things to the bell person who had nowhere to house our food that was in the refrigerator so that was $150 down the drain. They add an extra $30 to your room and say it's a credit for food and beverage but you lose it by 11am the next day. Also, every entree is nearly $30 so if you have a family this deal is a no go. Overall, the room and hotel were very clean it's the snobby staff and extra fees that are the issue."