Queens County Inn and Suites

"This was the worst hotel I’ve ever stayed in. The bathroom sink was dirty, there wasn’t a shower curtain in the shower, the AC barely worked and to top it off the carpet was stained with God knows what. The smoke alarm was also missing from the room which not only is illegal but is grossly unsafe. To top it off the front desk staff were unwelcoming and dismissive, which really isn’t great customer service. Really unsettling for LIC. Also, not worth the price of $150+ per night. What an absolute joke."

"One room was 200 dollars. The lobby staff were friendly and answered all questions. The hotel is near the metro and downtown. It also has a great view from the top floors. It has a nice bathroom, mirror, deskchair and table. But the TV was broken, the aircon was dusty, our set of drawers were half broken, the ceiling was so damaged, the wooden planks were visible. The windows were also really dirty with water marks. There is no parking around the hotel either for guests. The carpet in the rooms are soooo dirty, that if you put your bare feet on it, it will turn black with dust and dirt. So I will give it 2 stars because of all these reasons."

"Had to ask multiple times to have our room serviced or to get towels for the bathroom before they got it done and it usually wouldn't get done until the end of the day if done at all. They weren't serving breakfast do to covid which we weren't notified about until we got the the hotel. There were wine stains on the carpet and multiple drawers were missing handles, but the beds were clean and the location was great for travelling the subway"

"This is the worst experience in my life. This hotel I’m sure was a homeless shelter, otherwise I don’t get why is so smelly and dirty. On our second night the toilet got flooded, so all our room was wet including our luggage and shoes. We asked for help and nobody fixed it or cleaned it. We had to use our towels to do it and then find new and clean towels by our own. Almost all the staff does not speak good English so is very frustrating to communicate. On our 3rd night we notice that we got bedbugs, we asked to change the room, we were crying trying to find another hotel in NYC but last minute hotels costs you a fortune so we stayed but it was disgusting. We are hopping that we didn’t bring the bedbugs to our homes. On our 3rd night the elevator didn’t work so we had to go upstairs 7th floors, when we did it our room key wasn’t working, so we had to go down and up again. Adding to all this, the room supposed to include breakfast, they don’t even have a restaurant. Please save your money and never stay in this place. The experience you will have is gonna ruin your vacations."

"The location was great, super close to the metro which was ideal for going into Manhattan. The front desk was receptive if we had any questions and were always available. The bed and bathroom was clean and comfortable. Some downs were that it did smell like smoke in the halls and that the shower jumped between hot and cold without a temperate middle and the carpeting in our room was dirty in appearance. I would totally stay here again because of the location, price and clean bed because those are the most important parts to me."