US Furniture

"Absolute trash, I think they sold me a refurbished mattress. The springs are almost digging into my back and they claimed all the furniture is “brand new” while talking badly about their competitors. Employee that serviced us is a complete scammer (bangladeshi guy), he’ll give you a discount price and then if you decide to walk out to check other options before coming back, he’ll raise the price out of spite. Avoid this place at all costs, very untrustworthy establishment."

"Scammers - bought a couch for 1400 dollars, they told us it was leather. It isn’t leather, they told us it would fit thought our door sure thing, it didn’t, we had to pay another person to take it apart and put it back inside. Couch is extremely uncomfortable and when we called they treated us like we were idiots. This is why amazon is putting these stores out of business, they are garbage. Be better, do better. 0 stars if I could."

"I like them, they work with you and if your furniture is broken or need fixing they offer to fix it and I appreciate that. Their stuff is good stuff depends on what your buying, they usually treat me good. I have a lot of pieces from them and it is still brand new. The service is great in the store some of the delivery guys are a piece of work, but you get good customer service. They will work with you! I like them I bought a sofa set, bed set and now my couch set I also bought a wardrobe from them. I like how they treat me"

"WORST EXPERIENCE EVER! DONT BUY ANYTHING AT THIS STORE. THEY ARE UNPROFESSIONAL, IMPOLITE, VERY RUDE. THEY JUST CARE ABOUT THE MONEY. EXPENSIVE AND HORRIBLE SERVICE. MY EXPERIENCE: I ORDERED TWO WEEKS AGO TWO BEDS AND ONE FULL TROUNDLE, THEY TOOK THE PAYMENT VERY QUICK 700$ FOR SOMETHING THAT YOU CAN GET ON AMAZON FOR A BETTER TRUST. MY MISTAKE BECAUSE I TRUSTED THE GUY WHO TOOK THE ORDER. THE FIRST DELIVERY ARRIVE 3 HOURS AFTER THAT THE TIME IT WAS EXPECTED. THE DELIVERY GUY WAS CALLING ME AND YELLING ME BECAUSE THERE WERE SO MUCH TRAFFIC, THE WORST OF THE WORST START WHEN THE GUY ARRIVED BECAUSE EVERYTHING THAT THEY SENT ME IT WAS A COMPLETLY WRONG. I CALLED AND I WAS TALKING WITH THE OWNER OF THE PLACE. HE WAS REALLY RUDE, UNPOLITE AND HE TOLD ME THAT HE NEVER GOT A FULL TROUNDLE SO THEY WANTED TO TAKE 30% OF THE TOTAL AMOUNT AFTER THEY MADE MY DELIVERY WRONG. OF COURSE! I SENT THE DELIVERY BACK. ONE WEEK CALLING THE STORE, PEOPLE ANSWERING THE PHONE VERY RUDE AND UNPOLITE. NOBODY NEVER CALLED ME ABOUT THE SITUATION. I HAD TO GO ASTORIA PERSONALLY TO SOLVE THE PROBLEM. I CAME IN TO THE STORE THE MANAGER WAS VERY NICE AND TOLD ME THAT HE WAS GOING TO TAKE CARE OF THE FURNITURE. I TRUSTED HIM BUT I DIDNT HAVE BEDS FOR MORE THAN A WEEK ALREADY AND SLEEPING ON THE FLOOR , I COULDNT ORDERED ANOTHER BED BECASUE THEY WANTED TO TAKE ALL MY MONEY. THE MANAGER SAID MY FURNITURE WILL ARRIVE ON SATURDAY. "BIG LIE". TODAY MONDAY AFTER ALMOST TWO WEEKS ARRIVED MY FURNITURE. DELIVERY GUYS WERE CRAZY, THEY WERE FIGHTING BETWEEN THEM. THEY WERE BUILDING EVERYTHING WRONG, ALSO THEY FOUGHT WITH ME BECAUSE THEY DIDNT EAT LUNCH. PLEASE, WHERE THIS PEOPLE WERE COMING FROM. BUT THERE IS MORE THEY SENT ME A MATREES THAT DINDT FIT IN SO HERE WE GO, SO I HAD TO RETURN THE MATREES. I CALLING THE STORE FOR MORE THAN 5 HOURES AND THEY PICKED UP KNOWING MY NUMBER AND JUST PUT ME ON HOLD. IM STILL CALLING AND THEY DONT CARE. THIS IS BEING A COMPLETLY NIGHTMARE AS YOU CAN SEE ON THE PICTURES THEY SENT TWO TIMES SAME SIZE OF MATREESS WHERE DIDNT FIT UNDER THE BED AS I REQUESTED."

"Horrible experience! I bought a bed frame and mattress for about $500. The day of delivery, two men came with a bed set that was already assembled. So I asked them, why isn't the bed in a box or in plastic, and they told me they assembled it in the van - which was obviously a lie because the van wasn't that big. So I take a look at the bed and it's scratched and dented and it was obviously a FLOOR SAMPLE! I call the manager multiple times, both calls he told me he was going to call me back, never did, so I showed up in person. Long story short. He didn't want to give me a refund! He said he would give me half the money.... It took him a week to refund me and that was only because I told him I was going to call the police and take him to court if he didn't. Don't shop here, save your time and money."