B J Nicols Furniture 59-36 Myrtle Avenue, Queens, NY 11385

"Bought furniture 2 dressers and 2 night stand, the delivery was extremely late supposedly they had to order the furniture. Months later I get the furniture, a decorating piece to the furniture was missing I immediately told the guys delivering, they couldn't find it. He said he was going to report it and that the piece can be replaced. I called the nect day then after so many times to no avail everyone there avoids answering me, where is the piece??. I spent cash and can't get a minor replacement I've looked on line unfortunately that particular piece can't be found. I would never go back their, nor will my family and friends whom I've referred because at one point and time they were honest people, boy how things can change. Quick to take money but can't provide good helping customer service. The lady has horrible customer service."

"My mom and I came here yesterday and the guy that helped us was extremely helpful and very patience, we where able to find everything we needed, my mom initially came here to buy a bedroom set that she saw on their website but he showed us another one that was less in price and way better then the one she wanted. We were able to schedule a day and time for delivery that worked for us. We will definitely recommend this place to our family and friends. Best prices and beautiful quality furniture around."

"OVERALL REVIEW: Company lacks communication, unprofessional, and do not respect the time slots of delivery. Story down below. I ordered a dresser in person and was told I was going to get it delivered in 2 days, morning time. I received a call the day before it was scheduled to be delivered and they said it needed to be for 2 days AFTER the originally scheduled delivery day because the company didn't deliver the furniture. Fine. I was told I will receive it between 10 and 12pm on the new day. On the new delivery day I called at 11:45am because I had not received a call and my dresser was still not delivered. Katherine tells me they had to refuse an item because it was the wrong color and that they will get it in the afternoon and my dresser will be delivered by 4-5pm. Again, I called at 4:45pm because I didn't have the dresser. Long story short she told me by 6pm I'd receive it, they were waiting for the truck. my dresser got delivered at 6:45PM!! With a broken mirror and now I have to wait for them to deliver a new mirror since it came broken. Do not do business with this company!"

"I really like the furniture at this location and prices are great. Customer service is also an a plus.Love my sectional very comfortable ."

"Very decent furniture store. Some of the furniture is very comfortable and very fairly priced. Other items like the beds and bedroom sets are steep in price. Inexpensive delivery options. Friendly and helpful staff. A lot of the furniture items like the couches and dressers do come in 10+ color options which is helpful. Definitely worth swinging by if you’re hunting for a bargain. Again, some great options and some not so great options. I don’t recommend getting a bed here but you can easily walk out with a couch or some other nice furniture items. I definitely recommend visiting the website too. Good luck!"