Belvedere Hotel 319 West 48th Street, Manhattan, New York 10036

"The hotel felt more like a motel. We were on the 4th floor and as soon as we walked in it smelled horribly. The bath tub was dirty and the TV didn't work. They ended up moving us into a different room on the same floor. This room didn't smell as bad but the shower had mold. The bed itself was sunken into and the pillows were yellow. The heater unit blew cold air sometimes and a smell as if something was burning. On top of that it kept turning off an on, it wasn't really consistent. There is a old bald Indian man at the front desk that worked at night who is very rude. I don't really write reviews and I wasn't planning on writing a review. But the old man at the front of the desk was so rude to me and yelled at me when it wasn't necessary. He pushed me to the side once he saw that another couple was trying to check in. Claims that he had to bring the line down but there was literally just one couple behind me. He also claimed to be the manager but didn't give off manager energy he was very unprofessional. Aside from this incident, there was a doorman who was so kind and actually helped me. He even apologized for the front desk man. I wish I would have gotten his name, that man knows how treat guests. Give that man a raise. Jessica at the front desk is also very helpful and kind. I liked that it was only about 5-8 minute walk from times square. The theaters are walking distance and we have a few subway stations nearby. It is a bit dirty around the area which probably explains the roach we saw in the hotel. Also a bit noisy at night which made it more difficult to sleep."

"We honestly loved our stay. All the staff were fabulous. The bellhops were so helpful and over the top with kindness. The room was clean, comfortable and very tasteful. I have an overly sensitive nose and the room was completely clear of any irritants or odors of any kind. There were no signs of insects (no bed bugs!) or anything else. I had heard the elevators were slow, but they were not. We never waited more than 15 seconds. I could not possibly come up with anything negative to say about this hotel."

"This was my first time in new york and you can’t beat the location and price! The rooms are a little dated but the bathroom was renovated and super nice! The outdated room kinda gives the new york vibes which I enjoyed. The room was a decent size. They held our bags for us complimentary while we walked around and waited for the room. We requested a room and they still got us checked in at 1pm instead of the 4pm check in time. We asked for the 17th floor and had a great view! It took less than 5 minutes to walk to times square and everything near us we hardly even took the subway. I would definitely stay here again!"

"This was my first time in Manhattan. The guy with the bald head who checked me in was not very welcoming and I felt rushed. OTHER than that, it was great. Rooms are clean. Housekeeping is great. Location is fantastic. We thought the rooms would be a lot smaller compared to other hotels but they were surprisingly spacious. A little on the higher end in price but well worth it for being 2 minutes from Times Square. All around a great stay, would come back."

"My family and I just had a 4 night stay at the Belvedere. The staff was helpful and friendly. Housekeeping also provided fresh towels each day. The rooms are small, but there is a mini fridge and microwave which was great for snacks and drinks. Even though we were in a busy location, I couldn’t hear any street noise or noise from neighbors. The hotel stores luggage for you until 11pm on the day of checkout which was so nice. The bellmen were so friendly and accommodating, it was pouring our last day and we were able to use the lobby bathroom to change and get ready for our show. The location and value were unmatched during my search for somewhere to stay. Negatives: The bed sagged in the middle, making me roll into my husband all night. The building is old and charming but that also means small and slow elevators. The morning coffee service is lacking, I think more small grab and go items could be offered rather than just granola bars. Those three things were not deal breakers for me and I will keep The Belvedere in mind for future visits."