DoubleTree by Hilton Hotel New York City - Chelsea

"We stayed at this DoubleTree hotel for two nights in January 2024. Upon arrival we were already allowed to check in, even it was still before noon, which was very pleasant and nice. The room was already a bit older, but kept clean and proper. It's New York, so don't expect the room to be spacious at all. If you have a large suitcase, chance's you won't be able to open it fully. What was amazing, is the view facing the Empire State building, stunning! The bathroom was fine too, however the bathtub can't really be used for taking a bath, as it is very low, you won't be able to fill enough water to dip in. As the hotel building is very narrow it has only two elevators for guests and staff, so at peak times there's a few minutes of wait. Altogether the stay was great, the location is very convenient being few mins from Penn station and many subway lines, as well as walking distance to Midtown."

"Great location! Terrible service. Rooms are not the cleanest or very well kept. Very rough and lived in. Asked the staff to fix the toilet seat that was literally falling off of the toilet and the bathtub drain and neither of those things happened. Won’t be back here again."

"I stayed here for 2 days and the area was great! The Chelsea area is a safe and quiet area compared to other areas of NYC. About a 15 minute walk to Times Square, but also accessible via subway stations. What I didn't like here is that the room was super small, but also the fact that this is the first time I didn't get an upgrade, being a Gold member, the only possibility to upgrade was to pay extra to get a room on a higher floor , which is not worth it. 3⭐️"

"Stayed here over the weekend and the area was great! It was also a safe quiet area compared to everywhere else in NYC. About a 15 minute walk to Times Square and 20 min walk to the Chelsea market! We walked everywhere from this location, even did the 30 minute walk to and from the Rockefeller. The one thing I will say is the room is super small! It was hard with two people to move around in there but it was nice and clean when we arrived and staff was also nice! Great weekend stay!"

"We had a fabulous stay at this site. The staff was so friendly and welcoming. I encountered 3 different front desk staff members and they were all so nice. The room was clean and tidy. They are small rooms, but it is NYC and should 100% be expected to be tiny! We had a fabulous view of the Empire State Building. The neighborhood felt safe even traveling with my 8 year old daughter. We arrived well after dark after our daily adventures and never felt uneasy in the neighborhood. It was a great location for Empire State Building, 34th street, and restaurants. We ordered room service a couple of days. It was good food, nothing to rave about but no complaints either. I would definitely stay at this location again."